Results 151 to 160 of about 28,500 (259)

Probing the intrinsic mechanism and evolution characteristics of online shopping customer satisfaction via text mining of online reviews. [PDF]

PLoS One
Wang M, Kong R, Wang Y.
europepmc   +1 more source

Tensions of Sustainability Logics: Performance of a Company Utilizing a Sustainable Business Model

Business Strategy and the Environment, EarlyView.
ABSTRACT In recent years, companies have used sustainable business models to gain a competitive advantage. However, there are tensions due to the inconsistency between social, environmental, and economic logic in sustainable business models, making it difficult for companies to change. To understand the existing tensions and interactions between logics,
Ann‐Kristin Thienemann
wiley   +1 more source

How does in-store and online shopping experiences influence repurchase intentions in Shandong, China? Roles of perceived value, brand trust, and customer satisfaction. [PDF]

PLoS One
Zhou S, Salleh Hudin N.
europepmc   +1 more source

Impact of Online Advertisement on Customer Satisfaction With the Mediating Effect of Brand Knowledge. [PDF]

Front Psychol, 2022
Salameh AA, Ijaz M, Omar AB, Zia Ul Haq HM.   +3 more
europepmc   +1 more source

Stock Exchange ESG Disclosure Guidance and Corporate Carbon Mitigation: International Evidence

Business Strategy and the Environment, EarlyView.
ABSTRACT This study investigates the tangible impact of the adoption of environmental, social, and governance (ESG) disclosure guidance by stock exchanges on corporate carbon mitigation, focusing on six major frameworks: the Global Reporting Initiative (GRI), the Sustainability Accounting Standards Board (SASB), the Task Force on Climate Related ...
Jiamian Yan, Le Luo, Nuraddeen Nuhu
wiley   +1 more source

Relationship between corporate culture, service quality, and customer satisfaction of food and beverage franchise enterprises. [PDF]

F1000Res
Chau Thi Le D, Nguyen Thanh L, Huynh Giao L.   +2 more
europepmc   +1 more source

Impact of the critical factors of customer experience on well-being: Joy and customer satisfaction as mediators. [PDF]

Front Psychol, 2022
Xie C, Jin J, Guo X.
europepmc   +1 more source

Operations Research‐Based Formalisation and Design of Sustainable Reverse Logistics for E‐Waste Supply Chains

Business Strategy and the Environment, EarlyView.
ABSTRACT This study demonstrates how a profitable, lean, and environmentally responsible e‐waste reverse logistics system can be designed using integrated Operations Research (OR) techniques. Addressing the growing urgency of responsible consumption (UN SDG 12) and the projected rise of the e‐waste sector to USD 137.60 billion by 2029, the research ...
Sheeba Pathak, Hajar Fatorachian
wiley   +1 more source

An empirical study on logistic service quality, customer satisfaction, and cross-border repurchase intention. [PDF]

Heliyon
Hui G, Al Mamun A, Reza MNH, Hussain WMHW.   +3 more
europepmc   +1 more source

Enhancing customer satisfaction with chatbots: The influence of communication styles and consumer attachment anxiety. [PDF]

Front Psychol, 2022
Xu Y, Zhang J, Deng G.
europepmc   +1 more source