Results 141 to 150 of about 627,485 (303)
Analyzing Online Reviews to Uncover Customer Satisfaction Factors in Indian Cultural Tourism Destinations. [PDF]
Behav Sci (Basel), 2023 Riswanto AL, Kim S, Kim HS.
europepmc +1 more source
Pengaruh Customer Satisfaction terhadap Customer Retention (Survei Pelanggan J.co Donut & Coffee Malang) [PDF]
, 2017 This research aims to identify influence of Customer Satisfaction, to Customer Retention. The independent varible in this research are Customer Satsisfaction (X), with the dependent variable Customer Retention (Y).
Sanawiri, B. (Brillyanes) +1 more
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Business Strategy and the Environment, EarlyView.ABSTRACT The transition to a circular economy (CE) remains hindered by the lack of practical strategies that simultaneously secure competitiveness and deliver sustainability outcomes for manufacturing organisations. While circular design is often cited as a cornerstone of CE, its concrete role in driving competitive advantage and organisational ...
Shamaila Ishaq +3 more
wiley +1 more source
Sentiment analysis of restaurant customer satisfaction during COVID-19 pandemic in Pattaya, Thailand. [PDF]
Heliyon, 2023 Pleerux N, Nardkulpat A.
europepmc +1 more source
Harnessing Generative AI for Sustainable Supply Chains: Lean, Circular and Green Perspectives
Business Strategy and the Environment, EarlyView.ABSTRACT Generative artificial intelligence is playing a significant role in the transformation of digital ecosystems by reinventing the processes of content generation, process automation, product innovation and customer experience. At the same time that these technologies are becoming more integrated into routine operations, the focus has shifted to ...
Ashutosh Singh +3 more
wiley +1 more source
SELF SERVICE TECHNOLOGIES SPEAK FOR THEMSELVES [PDF]
The paper analysis the main criteria for successful self service technologies. Self service technologies are changing the way customers interact with companies.
Iulia Furdui Author-Workplace-Name: Romanian American University +2 more
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Business Strategy and the Environment, EarlyView.ABSTRACT Collaborations with nonprofits can enhance firms' legitimacy, yet the relationship between their communication and corporate environmental legitimacy remains poorly understood. Furthermore, research lacks an analysis of the communication of business‐nonprofit collaborations through multiple actors' perspectives.
Andrea Rizzuni +3 more
wiley +1 more source
Customer satisfaction evaluation for drugs: A research based on online reviews and PROMETHEE-Ⅱ method. [PDF]
PLoS One, 2023 Zhao X, Gao L, Huang Z.
europepmc +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT As firms increasingly incorporate environmental, social, and governance (ESG) concerns into their strategic agendas, stakeholder legitimacy—an audience‐conferred judgment of organizational appropriateness—has become pivotal. We theorize legitimacy as expanding a hybrid response portfolio in which firms may pursue substantive change (business ...
Min‐Jae Lee +3 more
wiley +1 more source