Results 171 to 180 of about 122,104 (309)

Customer satisfaction

The Western journal of medicine, 2010
LA FAUCI, Vincenza, MALLAMACE, NADIA RAFFAELLA, PASQUA, CATERINA, GRILLO, Orazio Claudio, SQUERI, Raffaele   +4 more
  +6 more sources

Digital Technologies for Transparent and Sustainable Supply Chain Management: A Resource Orchestration‐Based View in the Textile Industry

Business Strategy and the Environment, EarlyView.
ABSTRACT Implementing digital technologies is touted as the next big step for the firms aiming to improve sustainability in their supply chains. These technologies are often credited with the potential to improve transparency and achieve sustainability.
Amna Farrukh, Aqeel Ahmed, Sadaat Yawar
wiley   +1 more source

AN EMPIRICAL INVESTIGATION OF CUSTOMER SATISFACTION AND BEHAVIORAL RESPONSES IN PAKISTANI BANKING SECTOR [PDF]

Customer satisfaction is most important to the concept of marketing with solid evidence of strategic links between overall services quality and customer satisfaction (Truch, 2006), and having a significant theoretical and practical issue for the ...
Muhammad Ishtiaq ISHAQ
core  

Pricing, Popularity, and Customer Satisfaction in Online Pain-Relief Products: An AI-Powered Analysis. [PDF]

J Pain Res
Jumreornvong O, Kantagowit P, Parnicharoende R, Yong RJ, Lo Bianco G, Ruan QZ, Hasoon J, Chung M, Schatman ME, Rullo G, Christo PJ, Issa M, Robinson CL.   +12 more
europepmc   +1 more source

A Universal and Actionable Measure of Corporate Sustainability for Strategic Decision Making

Business Strategy and the Environment, EarlyView.
ABSTRACT Managers require a universal, comparable, and decision‐useful measure of corporate sustainability that can reliably inform business strategy, yet such a tool remains absent in the literature and current practice. This paper introduces a comprehensive and operational metric—grounded in Goertz's Basic Framework for developing social science ...
Mariapia Pazienza, Martin de Jong, Dirk Schoenmaker   +2 more
wiley   +1 more source

A systems view of customer satisfaction

, 2014
Purpose – Aim of the paper is to discuss the notion of customer satisfaction in the light of the transition from a Goods-Dominant Logic to a Service-Dominant Logic of marketing.
Caputo Francesco, Saviano Marialuisa, Barile Sergio   +2 more
core  

Do hotel green practices influence customer satisfaction? Evidence from the Indian hospitality sector. [PDF]

F1000Res
Singh AK, Poddar AK, Kumar S, Dahiya M, Dashora AK, Kumar S, Paatlan S, Sharma A, Bakshi N, Singh AK.   +9 more
europepmc   +1 more source

Strategic Impact of EU Taxonomy on Pharmaceutical Firms' Performance

Business Strategy and the Environment, EarlyView.
ABSTRACT Sustainability has become a central concern in economic policy and corporate governance, increasingly formalised through regulatory frameworks of the European Union (EU). The European Commission has published the EU Taxonomy, which allows economic activities and their contribution to sustainability to be analysed, taking into account ...
Alicia Ramírez‐Orellana, Cristina Blanco González‐Tejero, Silvia Giralt Escobar, Antonio Garcia‐Amate   +3 more
wiley   +1 more source

Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value. [PDF]

PLoS One
Vuong XC, Vu TMT, Trieu DA, Vu TT.
europepmc   +1 more source

Perceived customer journey innovativeness and customer satisfaction: a mixed-method approach. [PDF]

Ann Oper Res, 2022
Vo-Thanh T, Zaman M, Thai TD, Hasan R, Senbeto DL.   +4 more
europepmc   +1 more source