The structural relationships among Korean golf instructors' human service quality, customer emotional response, customer satisfaction, and customer learning transfer. [PDF]
Front PsycholKwon KH, Kim YK.
europepmc +1 more source
The main influencing factors of customer satisfaction and loyalty in city express delivery. [PDF]
Front Psychol, 2022 Lei Z, Duan H, Zhang L, Ergu D, Liu F.
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Business Strategy and the Environment, EarlyView.ABSTRACT As social and environmental challenges intensify, the EU has introduced the Corporate Sustainability Reporting Directive (CSRD), mandating sustainability reporting through the European Sustainability Reporting Standards (ESRS). The standards mandate a double materiality assessment but leave uncertainty about the structure and contents of the ...
Jørgen Kjøsen Lindgren +2 more
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How pet food selection attributes influence customer satisfaction and loyalty: evidence from South Korea. [PDF]
Front NutrLee JE.
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Using a Bayesian meta-frontier approach to evaluate airline performance: The nexus between airline efficiency and customer satisfaction. [PDF]
Heliyon, 2023 Bin Taliah AR, Zervopoulos PD.
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Business Strategy and the Environment, EarlyView.ABSTRACT The relationship between eco‐innovation (EI) and firm performance (FP) is central to environmental management research, yet empirical evidence remains fragmented and highly context dependent. This article presents a global systematic literature review (SLR) of 541 empirical studies (2006–April 2025) to (i) diagnose the systematic sources of ...
Ali Mammadov
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Le indagini di customer satisfaction: il caso PSZ Napoli 13
, 2007 Il seminario si articola in due fasi. La prima è dedicata ad affrontare le tematiche della customer satisfaction dal punto di vista della metodologia e degli strumenti da adottare.
FILOSA, ROSALBA
core
Indonesian Interdisciplinary Journal of Sharia EconomicsThis research was conducted to determine the effect of product quality and service quality on customer loyalty through customer satisfaction for Honda Vario motorbike users in Sidoarjo. The sampling technique used in this research was purposive sampling
Nabila Yasmin Widyana Damayanti +1 more
doaj
Correction: Influences of atmospherics on customer satisfaction and behavioural intentions in the restaurant industry: Evidence from an emerging economy. [PDF]
PLoS OneRathnasiri MSH +4 more
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Using the AraBERT Model for Customer Satisfaction Classification of Telecom Sectors in Saudi Arabia. [PDF]
Brain Sci, 2023 Aftan S, Shah H.
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