Funding Costs and Liquidity Creation: Does ESG Play Any Role?
ABSTRACT This study examines how banks' funding costs affect liquidity creation and whether environmental, social, and governance (ESG) performance shapes this relationship. Using panel data for 136 U.S. commercial banks from 2005 to 2022, we show that higher funding costs are associated with lower liquidity creation, indicating that more expensive ...
Sattam Bin Kowibeen +2 more
wiley +1 more source
This research was conducted to determine the effect of product quality and service quality on customer loyalty through customer satisfaction for Honda Vario motorbike users in Sidoarjo. The sampling technique used in this research was purposive sampling
Nabila Yasmin Widyana Damayanti +1 more
doaj
Influences of atmospherics on customer satisfaction and behavioural intentions in the restaurant industry: Evidence from an emerging economy. [PDF]
Rathnasiri MSH +4 more
europepmc +1 more source
Turning Green Into Gold: The Impact of Green Intellectual Capital on Performance in European Firms
ABSTRACT This study examines the impact of green intellectual capital (GIC)—green human, structural and relational capital—on business performance in European firms. Using Eurobarometer 498 data and Partial Least Squares Structural Equation Modelling (PLS‐SEM), results show that GIC explains 15.4% of the variance in business performance, with green ...
María del Carmen Peces Prieto +2 more
wiley +1 more source
How does in-store and online shopping experiences influence repurchase intentions in Shandong, China? Roles of perceived value, brand trust, and customer satisfaction. [PDF]
Zhou S, Salleh Hudin N.
europepmc +1 more source
Default Effect in ESG Investment: When a Recommendation Goes a Long Way
ABSTRACT Individual investors display a positive attitude toward ESG investments but typically fail to act upon it. We report results from a preregistered online experiment testing a default option on 1050 US investors examining the mechanisms driving the effectiveness of default options in promoting ESG investments.
Sai Sravanthi Ramadugula +2 more
wiley +1 more source
Probing the intrinsic mechanism and evolution characteristics of online shopping customer satisfaction via text mining of online reviews. [PDF]
Wang M, Kong R, Wang Y.
europepmc +1 more source
Impact of Online Advertisement on Customer Satisfaction With the Mediating Effect of Brand Knowledge. [PDF]
Salameh AA +3 more
europepmc +1 more source
Takeover Vulnerability and the Discipline of ESG Overinvestment
ABSTRACT While takeovers serve a disciplinary role by replacing inefficient managers, the threat of takeovers may compel firms to divert attention from Environmental, Social and Governance (ESG) efforts as a strategic response to external pressure, especially when such firms are already overinvesting in ESG.
Abongeh Tunyi +2 more
wiley +1 more source
Relationship between corporate culture, service quality, and customer satisfaction of food and beverage franchise enterprises. [PDF]
Chau Thi Le D +2 more
europepmc +1 more source

