Results 211 to 220 of about 1,482,728 (240)

Customer satisfaction: Cost driver or value driver? Empirical evidence from the financial services industry

European Management Journal, 2014
Frank Verbeeten
exaly  

Customer Satisfaction

Perspectives on Neurophysiology and Neurogenic Speech and Language Disorders, 1999
openaire   +1 more source

Customer Satisfaction and Customer Value

2023
openaire   +1 more source

Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China

International Journal of Information Management, 2010
Kwok Kee Wei, Zhaohua Deng, Yaobin Lu
exaly  

Customer Satisfaction

2019
openaire   +2 more sources

Customer Satisfaction

2004
openaire   +1 more source

Customer satisfaction and retail banking: an assessment of some of the key antecedents of customer satisfaction in retail banking

International Journal of Bank Marketing, 2002
Ahmad Jamal
exaly  

Review-based measurement of customer satisfaction in mobile service: Sentiment analysis and VIKOR approach

Expert Systems With Applications, 2014
Daekook Kang, Yongtae Park
exaly  

Customer Satisfaction

2014
openaire   +1 more source

The relationship between service quality and customer satisfaction – a factor specific approach

Journal of Services Marketing, 2002
Chandrasekharan Rajendran
exaly