Results 201 to 210 of about 122,104 (309)
ABSTRACT Businesses are increasingly striving to reduce their carbon footprint, with carbon offsetting emerging as a viable pathway towards achieving carbon neutrality. Such efforts signify a demonstrated commitment to fostering environmental sustainability and contributing to a more sustainable future.
Sanjeev Yadav +4 more
wiley +1 more source
The customer satisfaction model in the mobile telecommunications sector after Covid-19 pandemic. [PDF]
Suchanek P, Bucicova N.
europepmc +1 more source
Author Correction: The effect of customer satisfaction on floral product purchase behavior, evidence from Shanghai, China. [PDF]
Wang S +5 more
europepmc +1 more source
ABSTRACT In the current market landscape, many innovative eco‐friendly materials are being developed. Plant‐based leather is being used recently in the production of fashion accessories. Based on the rational perspective in explaining sustainable consumer behavior, this study investigates the effect of green perceived utility, perceived performance ...
Rosa Maria Dangelico, Luca Fraccascia
wiley +1 more source
The antecedents of online customer satisfaction and customer loyalty
The purpose of this study is to know the mediation role of customer satisfaction in the causal relationship between 9 antecedents of customer satisfaction and customer loyalty in the Indonesian online store context.
Dharmesti, Maria, Nugroho, Sahid S
core
Influences of atmospherics on customer satisfaction and behavioural intentions in the restaurant industry: Evidence from an emerging economy. [PDF]
Rathnasiri MSH +4 more
europepmc +1 more source
Board Gender Diversity and Environmental Credit Risk in Banking: A Global Study of Bank Governance
ABSTRACT This study investigates the relationship between board gender diversity and environmental credit risk in the global banking sector. Using a panel dataset of 345 publicly listed banks from 75 countries over the period 2018–2022, we find that greater female representation on bank boards is significantly associated with lower environmental credit
Kenza Mouti +2 more
wiley +1 more source
This research investigates the specific influence of the emotion ofsurprise on customer transaction-specific satisfaction. Four empiricalstudies-two field studies (a diary study and a cross section survey)and two experiments-were conducted.
Vanhamme, J.
core
Probing the intrinsic mechanism and evolution characteristics of online shopping customer satisfaction via text mining of online reviews. [PDF]
Wang M, Kong R, Wang Y.
europepmc +1 more source
ABSTRACT In a business environment characterized by technological turbulence and an increasing societal demand for greater sustainability, companies seeking to enhance their growth are compelled to foster organizational cultures that promote continuous innovation.
José Bocoya‐Maline +2 more
wiley +1 more source

