Results 221 to 230 of about 28,500 (259)

The Antecedents and Consequences of Customer Satisfaction for Firms

Marketing Science, 1993
Eugene W Anderson
exaly  

Customer satisfaction

Aircraft Engineering and Aerospace Technology, 1998
openaire   +1 more source

Customer loyalty in the hotel industry: the role of customer satisfaction and image

International Journal of Contemporary Hospitality Management, 2000
Dwi Suhartanto, Jay Kandampully
exaly  

Footprints in the Sands of Time: A Comparative Analysis of the Effectiveness of Customer Satisfaction and Customer–Company Identification over Time

Journal of Marketing, 2014
Jan Wieseke
exaly  

Customer satisfaction.

2003
C. Williams, J. Buswell
openaire   +1 more source

How Complementarity and Substitution Alter the Customer Satisfaction–Repurchase Link

Journal of Marketing, 2010
Glenn Voss, Kathleen Seiders
exaly  

Employee satisfaction, customer satisfaction, and financial performance: An empirical examination

International Journal of Hospitality Management, 2009
Dogan Gursoy, Christina G Chi
exaly  

CUSTOMER SATISFACTION

2000
openaire   +3 more sources

An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context

Journal of Retailing and Consumer Services, 2016
Riyad Eid
exaly  

The Link Between Salespeople’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context: A Dyadic Analysis

Journal of the Academy of Marketing Science, 2004
Christian Homburg, Homburg Christian
exaly