Construction of the national fitness public service satisfaction model in China based on American Customer Satisfaction Index. [PDF]
Tian F, Zhou J, Liu F.
europepmc +1 more source
ABSTRACT Whether corporate carbon management can enhance productive efficiency is central to firms' long‐term competitiveness and determines whether carbon reduction efforts can be sustained beyond regulatory compliance. This study examines how corporate carbon risk and opportunity management affects firm productivity (measured by total factor ...
Nan Huang, Hanlu Fan, Ruoxin Zhu
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The antecedents of customer satisfaction in the live-streaming commerce of green agricultural products. [PDF]
Wang Y, Fang L, Pan J.
europepmc +1 more source
Green Hydrogen for Public Transportation: Insights From an ABM and From Palma de Mallorca Case Study
ABSTRACT The development of green hydrogen (GH2) value chains is crucial for decarbonizing sectors such as transport and industry. Their emergence, however, requires coordination among diverse actors, technologies, and regulations, which traditional analytical approaches struggle to capture.
Roberta De Cristofaro +2 more
wiley +1 more source
The impact of brand image on customer satisfaction and brand loyalty: A systematic literature review. [PDF]
Tahir AH, Adnan M, Saeed Z.
europepmc +1 more source
ABSTRACT Although ESG controversies are on the rise, research investigating them yields contradictory findings. The paper provides resolutions to the debate through investigating (a) how ESG controversies influence firms' short‐term and long‐term financial performance; (b) how firms navigate ESG controversies' effect; and (c) how ESG controversies ...
Amalesh Sharma +3 more
wiley +1 more source
The issue of interconnections and mutual influence of digital transformation in international trade: How digitization affects customer satisfaction? [PDF]
Wang G.
europepmc +1 more source
ABSTRACT The transition toward circular fashion is widely promoted as a pathway to sustainable development, yet consumer resistance continues to hinder the adoption of circular business models across resale, rental, repair, and remaking. Existing research identifies numerous consumer barriers, but insights remain fragmented, model‐specific, and largely
Sophie Rasfeld
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What drives repurchase retention in music training institutions? examining the roles of customer satisfaction, perceived value, and service quality. [PDF]
Long L, Lijia L.
europepmc +1 more source
Tensions of Sustainability Logics: Performance of a Company Utilizing a Sustainable Business Model
ABSTRACT In recent years, companies have used sustainable business models to gain a competitive advantage. However, there are tensions due to the inconsistency between social, environmental, and economic logic in sustainable business models, making it difficult for companies to change. To understand the existing tensions and interactions between logics,
Ann‐Kristin Thienemann
wiley +1 more source

