Results 31 to 40 of about 189,640 (307)
Why service recovery fails : tensions among customer, employee, and process perspectives [PDF]
Purpose - The keys to effective service recovery are familiar to many throughout industry and academia. Nevertheless, overall customer satisfaction after a failure has not improved, and many managers claim their organizations cannot respond to and fix ...
Stefan Michel +5 more
core +1 more source
Rural Labor Supply and Economic Opportunities: Commuting, Migration, Tariffs, and Immigration
ABSTRACT Some rural counties remain dependent on agricultural or manufacturing jobs, but an increasing proportion have diversified economics. Rural counties also differ in their abilities to commute to an urban market characterized by higher wages and labor productivity.
Peter F. Orazem, Mary C. Ahearn
wiley +1 more source
To address challenges such as insufficient guidance indicators for regulating massive flexible resources on the user side in power systems, which constrain the clean and low-carbon development of generation-side capacity, this paper proposes a whole-link
PAN Quancheng +5 more
doaj +1 more source
Study on Level of Repair Analysis for Amphibious Aircraft Wading Structure
Level of repair analysis(LORA)is an important part of maintenance engineering analysis for amphibious aircraft wading structure.There are many studies mainly focusing on LORA of civil aircraft,shipboard aircraft,vehicles,ships and so on in the domestic ...
TIAN Jing +4 more
doaj +1 more source
Abstract World markets for quality differentiated agri‐food products are highly competitive, presenting significant challenges for firms aiming to compete effectively. Government agencies and business organizations often implement various export promotion policies to address these challenges.
Nicolás Depetris‐Chauvin +1 more
wiley +1 more source
ABSTRACT This study aims to explore the influence of Wine Tourism (WT) on the Sustainable Performance (SP) of wineries in Spain. It particularly investigates how Corporate Social Legitimacy (CSL) and Green Innovation (GI) may act as intermediary factors in this relationship.
Javier Martínez‐Falcó +3 more
wiley +1 more source
Application Research of DSEA Method for Civil Aircraft
In the field of civil aircraft maintenance, the formulation of special event tasks is always the focus of civil aircraft maintenance manual(AMM) development. Based on design experience and damage and special event analysis(DESA) of S3000L, the concept of
Zhou Yuxia, Yang Binhua
doaj +1 more source
Growth of Omnichannel Grocery Retailing and Food Prices
ABSTRACT This paper examines the effects of the growth of omnichannel grocery retailing on food prices. We first develop a conceptual model of consumer choice and retailer pricing that allows us to evaluate changes in equilibrium prices, quantities, and profits with online channel growth and alternative pricing strategies.
Xiangwen Kong +2 more
wiley +1 more source
At present,researches on verification of civil aircraft maintenance manuals are focused on verification method,verification flow,quality control and so on.
YI Jiuhuo +3 more
doaj +1 more source
ABSTRACT Farmers markets provide a direct‐to‐consumer marketing path for farmers and small businesses, facilitating customer discovery and product refinement. This paper explores farmers markets as a business incubator, with a focus on beginning vendors and resilience to a shock, namely, COVID‐19 market restrictions.
Mallory L. Rahe +2 more
wiley +1 more source

