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The sphere of State customs services as a service economic and management system: Conceptual ideas and research problems

Economic Analysis: Theory and Practice
Subject. The article considers the sphere of State customs services, presented as a service economic and management system. Objectives. The aim is to present conceptual provisions and reveal problematic areas of research in the sphere of State customs ...
Maiya V. Boikova   +2 more
semanticscholar   +1 more source

CUSTOMER SERVICE

2015
Management of customer service in healthcare requires addressing the service strategy, service staffing, and service systems. All are important contributors to the ultimate goal of meeting and exceeding the needs, wants, and expectations of internal and external customers. Key internal customers include physicians and staff.
Fottler, Myron D., Yeung, Tina
openaire   +3 more sources

The Analysis of Customs Services Practice in the Conditions of the Eurasian Economic Union: Problems and Directions of Improvement

Journal of Advanced Research in Law and Economics, 2018
One of the most important directions of customs authorities development at the present time is improvement of the customs services sphere that will allow to influence on trade expenses decreasing for business, ensuring economic security, increasing of ...
Yuliya E. Gupanova   +2 more
semanticscholar   +1 more source

THE ROLE OF MARKETING IN THE DEVELOPMENT OF STATE CUSTOMS SERVICES

EKONOMIKA I UPRAVLENIE: PROBLEMY, RESHENIYA
The purpose of the article is to study the customs marketing system and its impact on the development of state customs services provided by customs authorities.
Darya V. Kolcheva
semanticscholar   +1 more source

Quality of Customs Services as an Indicator of Customer Orientation of the Customs Service of Russia

Customs affairs
This article provides a comprehensive study of the quality of customs services as a key indicator of customer focus of the Russian customs service.
I. A. Aksenov
semanticscholar   +1 more source

Preferential Trade Agreements and their Implications for Customs Services

Journal of World Trade, 2007
Over the past decade, debate concerning the advantages of regional or preferential trade agreements (PTAs) has continued apace. The debate has taken various twists and turns but one emerging theme is the relationship between PTAs and the more ...
D. Feaver, Kenneth G. Wilson
semanticscholar   +1 more source

A Study on the Imposition of Customs Duties on Digital Services under the Agreement on Implementation of Article VII of the General Agreement on Tariffs and Trade 1994 (GATT 1994)

Global Trade and Customs Journal
Digital services are being traded internationally. Currently, there is active discussion about the imposition of customs duties on digital services, but no consensus has been reached.
Jincheol Lee, S. Soo
semanticscholar   +1 more source

Customer Service:

Journal of Library Administration, 1993
Le concept de client est un point central de la philosophie du managment total de la qualite (TQM). Cependant ce concept et celui de service au client sont controverses dans le milieu des bibliotheques. Cette barriere terminologique peut entraver cette approche qui devrait permettre l'amelioration du service et l'accroissement de la satisfaction de l ...
openaire   +1 more source

Economic essence and structure of the customs brokerage services market

Actual problems of innovative economy and law
The article is dedicated to exploring the economic essence and structure of the customs brokerage services market in the context of globalization and international trade development.
O. Chumak   +2 more
semanticscholar   +1 more source

Customer Service

Marketing Intelligence & Planning, 1990
The importance of customer service to organisations of all kinds, whether in the public or private sector, is now acknowledged. But the definition is frequently too narrow. Good service starts before a transaction takes place and goes on after its completion, including the market research pre‐ordering climate; the buying/ordering process; the period ...
openaire   +1 more source

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