Results 21 to 24 of about 24 (24)
Some of the next articles are maybe not open access.
Increasing accuracy of the Kano model – a case study
Total Quality Management and Business Excellence, 2018Peter Mądzik
exaly
IPA–Kano model: A new tool for categorising and diagnosing service quality attributes
Total Quality Management and Business Excellence, 2012Ying-Feng Kuo, Wei‐Jaw Deng
exaly