Results 191 to 200 of about 25,809 (264)

Citizen‐Centered Public Service Design in Agile Digital Transformation: Insights From Public Mobility Services

open access: yesPublic Administration, EarlyView.
ABSTRACT The aim of this study is to highlight the critical role of human‐centered design approach as a foundational element in the agile digital transformation of public service design. Grounded in service‐design principles and public‐service logic, it analyses how agencies adopt agile practices and involve stakeholders in co‐design of disrupted ...
Hemin Choi, Maria Cucciniello
wiley   +1 more source

Independent predictors of quality of life in patients with chronic heart failure. [PDF]

open access: yesRev Fac Cien Med Univ Nac Cordoba
Rojas LZ   +5 more
europepmc   +1 more source

Governing the Local Digital Transformation: A European Comparative Perspective

open access: yesPublic Administration, EarlyView.
ABSTRACT This study compares governance structures, policy formulation and implementation of administrative digitalization at the local level in three countries with different administrative traditions: France, Germany and the United Kingdom.
Sabine Kuhlmann   +2 more
wiley   +1 more source

Frontline Workers and Civic Tech: Bridging the Responsiveness Gap in Digital Client Encounters

open access: yesPublic Administration Review, EarlyView.
ABSTRACT As governments increasingly digitalize client encounters, there are growing concerns that standardized platforms may reduce bureaucratic responsiveness, particularly for historically underserved communities. We examine whether frontline workers help close that gap through their use of civic‐tech platforms.
Gregory A. Porumbescu   +2 more
wiley   +1 more source

Biased by Design? Case Managers' Multidimensional Preferences Toward the Design of Algorithmic Decision Support Systems

open access: yesPublic Administration Review, EarlyView.
ABSTRACT This study examines whether street‐level bureaucrats' preferences toward algorithmic decision support (ADS) induce a unilateral shift of technology‐related risks onto clients of the public employment service. Expanding on public value theory and research on moral agency in public service work, we argue that case managers' choices of ADS ...
Martin Dietz   +3 more
wiley   +1 more source

Law and Infrastructure: Reliability, Automation Transition, and Irregularities of “U‐Space”

open access: yesRegulation &Governance, EarlyView.
ABSTRACT The European Union (EU) is making regulatory efforts to allow for the safe integration of drones into civilian airspace through automated means. Commission Implementing Regulation (EU) 2021/664 concerning unmanned traffic management (a system referred to as “U‐Space”) furthers that commitment. Accordingly, drone operators must avail themselves
Samar Abbas Nawaz
wiley   +1 more source

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