Results 281 to 290 of about 41,184,598 (350)

The influence of e-banking service quality on customer loyalty

International Journal of Bank Marketing, 2019
Purpose Providing high-quality e-banking services is considered a basic strategy for attracting and retaining customers with electronic-banking platforms.
Amit Shankar, Charles Jebarajakirthy
exaly   +2 more sources

A combined QFD-AHP decision-making tool for the investigation and improvement of e-banking usage

International Journal of Quality & Reliability Management, 2023
PurposeThis paper presents a decision-making framework for e-banking operations, based on the Quality Function Deployment and the Analytic Hierarchy Process.
George Paltayian   +2 more
semanticscholar   +1 more source

The exploration role of Sharia compliance in technology acceptance model for e-banking (case: Islamic bank in Indonesia)

Journal of Islamic Marketing, 2021
Purpose The study proposes an extended model of the technology acceptance model (TAM) by including Sharia compliance (SC), knowledge of SC and confidence in SC, in addition to perceived usefulness (PU) and perceived ease of use (PEOU).
Hardius Usman   +3 more
semanticscholar   +1 more source

Factors influence user’s intention to continue use of e-banking during COVID-19 pandemic: the nexus between self-determination and expectation confirmation model

EuroMed Journal of Business, 2022
PurposeInternet banking services are proven to be much advantageous and convenient during COVID-19 pandemic. However, vibrant networking designs and dynamic changes in software development have made these services bit complex.
Samar Rahi, Mahmoud Alghizzawi, A. Ngah
semanticscholar   +1 more source

Promoting e-banking actual usage: mix of technology acceptance model and technology-organisation-environment framework

Enterprise Information Systems, 2021
The purpose of this study is evaluating new decision factors which affecting users’ behaviour intention and actual usage towards e-banking. In this research, the TOE framework is integrated with TAM theory as the novelty to fill up the hole of TAM theory
Salman Kimiagari, Fahime Baei
semanticscholar   +1 more source

Challenges to Internet e-banking

Communications of the ACM, 2003
Some of the significant challenges that are faced by the Internet e-banking are discussed. Transaction security is expected to emerge as a significant concern among e-banking account holders due to the nature of the Internet. Management and control of online transaction will be essential for business reputation and the promotion of consumer confidence.
Liao, Z, Cheung, MT
openaire   +3 more sources

Motives of customers’ e-loyalty towards e-banking services: a study in Saudi Arabia

Journal of Decision Systems, 2021
Customers’ e- loyalty becomes critical to a company’s survival and profitability with the recent growth in e-commerce. Developed in this context, this paper aims to test the motives of e-satisfaction and e-trust, which predict customers’ e-loyalty ...
Z. Ghali
semanticscholar   +1 more source

Zero click attacks – a new cyber threat for the e-banking sector

Journal of Financial Crime, 2022
Purpose The purpose of the study is to confirm the fact that in informations security, the human factor was considered as a key carrier of the majority of attacks that an information system faces.
Nisha Tn, Mugdha Shailendra Kulkarni
semanticscholar   +1 more source

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