Results 11 to 20 of about 35,733,896 (313)
E-quality and e-service equality [PDF]
, 2007 Research is divided about the potential of e-service to bridge communication gaps, particularly to diverse user groups. According to the existing body of literature, e-service may increase or decrease the quality of service received.
Shachaf, Pnina, Oltmann, Shannon M.
core +2 more sources
Developing E-Services for Composing E-Services [PDF]
, 2001 The Internet is rapidly becoming the preferred mean through which companies provide services to businesses and customers. A large number of e-services, including for instance stock trading, customized newspapers, real-time traffic report, or itinerary planning, is already available on the Web, and the type and number of e-services grows on a daily ...
Fabio Casati +2 more
openaire +1 more source
Journal of Open Innovation: Technology, Market and Complexity, 2020 Our research goal is to offer an e-service quality model based on experience and multidimensional quality and compare its applicability for e-services to find differences and similarities in consumer perceptions and behavioral intentions.
Natalia Vatolkina +3 more
doaj +1 more source
Problemy Zarządzania, 2015 The paper presents the development of e-government in South Africa and the main influencing factors. It discusses the concept of providing e-services for citizens and levels of their sophistication.
Oskar Szumski
doaj +1 more source
QUALITY OF SERVICES AND GUESTS SATISFACTION IN THE RESTAURANT
Horizons - International Scientific Journal, 2022 Taking into account the importance of quality for the relationship quality ofservice - customer satisfaction - loyalty, all in order to avoid or reduce mistakes and make efforts to continuously improve quality, each company should conduct quality ...
Julijana Sazdova +2 more
doaj +1 more source
Using TAM model to empirically examine students' attitudes towards e-services in college of business administration [PDF]
Management Science Letters, 2019 This study examines the relationships between Perceived Ease of Use and Perceived Usefulness with actual use of E-Services among 189 students from College of Business Administration (CBA) at Prince Sattam bin Abdulaziz University (PSAU) for the academic ...
Saeed Ali Omar Bahaj +2 more
doaj +1 more source
Measuring E-Service Quality In Agriculture Company
Habitat, 2020 Nowadays, E-Service Quality is known to be one of the keys that determines e-commerce success. Delivering quality in service becomes a very important strategy for marketers who try to offer different services in order to be able to compete with other ...
Dian Retno Intan +2 more
doaj +1 more source
A framework for Evaluating E-Government Services Quality [PDF]
پژوهشهای مدیریت عمومی, 2019 Extended Abstract Abstract Over the past decade, e-government domain has attracted a lot of attention throughout the world. to get Desirable level of satisfaction, Governments seek to provide high quality services to citizens.
Fatemeh Hesabi +3 more
doaj +1 more source
The analysis of customer satisfaction factors which influence chatbot acceptance in Indonesia [PDF]
Management Science Letters, 2019 Chatbot program has evolved in the Indonesian market as the representative of online service customer that provides immediate response and it is able to interact with customers by using Natural Language Processing. This study aims to determine the extent
Lim Sanny +3 more
doaj
Intrapopulation foraging niche variation between phenotypes and genotypes of Spirit bear populations
Ecology and Evolution, 2021 Foraging niche variation within a species can contribute to the maintenance of phenotypic diversity. The multiniche model posits that phenotypes occupying different niches can contribute to the maintenance of balanced polymorphisms.
Christina N. Service +3 more
doaj +1 more source