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Developing technology acceptance model for e-service purposes [PDF]
Nowadays, universities are investing resources in optimizing e-services to enhance delivery of services to their employees. Most of them provide their services electronically to improve the performance of their organizations.
Mohamed Bakry Mohamed +1 more
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Purpose: The objective of this study was to assess the awareness and use of the health tools provided by the portal of the Ministry of Health (MOH) of Saudi Arabia to the Saudi public.
Saja Al-Rayes +17 more
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Covid-19 customer experiences of self-service technology across pharmacies in South Africa
Using time-series data over a period of twelve months, Atlas.ti was employed to analyse the data extracted from Hello Peter, a South African online customer review and business platform, to assess Covid-19 customer reactions to e-services across South ...
Sebonkile Thaba +2 more
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Administrative procedure Law and e-services in Latvia [PDF]
The Article provides an insight in the scope of regulation of the Latvian Administrative Procedure Law and the use of e-services and other means of electronic communication in administrative procedure.
Danovskis Edvins
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: Digital transformation in the banking sector is a continuous process that affects both the external and internal environment by redesigning internal processes and existing methods. There are many reasons that digital transformation takes place, such as
Fotis Kitsios +2 more
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Digital transformation on a local scale
Objectives The aim of the study is also to assess the level of advancement of the process of digital transformation of local government at the local level, and identification of barriers that hinder this process.
Barbara Anna Kusto, Bogdan Klepacki
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Consumer Behaviour of Silver Singles on the E-Tourist Market
Purpose: To identify the consumption behaviours of singles aged 60+ (running single-person households) on the e-tourism market and to identify barriers to the use of this type of services, taking into account socio-demographic and economic factors ...
Adrian Lubowiecki-Vikuk +1 more
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Developing E-Services for Composing E-Services [PDF]
The Internet is rapidly becoming the preferred mean through which companies provide services to businesses and customers. A large number of e-services, including for instance stock trading, customized newspapers, real-time traffic report, or itinerary planning, is already available on the Web, and the type and number of e-services grows on a daily ...
Fabio Casati +2 more
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e-Banking Adoption: An Opportunity for Customer Value Co-creation
The development of information and communication technologies offers innovative opportunities to establish business strategies focused on customer value co-creation. This situation is especially notable in the banking industry.
Rocío Carranza +4 more
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The Elderly as Participants of the Market of Selected E-services
Over the last decades, a trend of population aging has been observed in Poland and across the world. It is a result of extended lifespan, increased quality of life and higher standards of health care.
Anna Dąbrowska +2 more
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