Results 41 to 50 of about 25,296,800 (254)
The elicitation of key performance indicators of e-government providers: A bottom-up approach [PDF]
Copyright @ 2013 EMCIS.Delivering an adequate e-Government service (e-service) is becoming more of a necessity in today's digital world. In order to improve e-services and increase the engagement of both users' and providers' side, studies on the ...
Anouze, AL +8 more
core
DIGITAL SERVICES AND PORTALS FOR MIGRANTS IN THE SOCIAL SECURITY SYSTEM
The purpose of the study is to show the features of the digital transformation of society and the social sphere, in particular, using digital services and portals for migrants in the social security system.
Iryna Sushyk, Oleksandr Sushyk
doaj +1 more source
The impact of the level of customer satisfaction on the quality of e-commerce services
The purpose of this paper is to present the results of surveys conducted in the field of level of e-commerce services quality. The criteria of quality of e-commerce services were identified.
T. Gajewska +3 more
semanticscholar +1 more source
Understanding Customer Choices in E-Financial Services [PDF]
Despite extensive focus on e-services by scholars, many questions related to understanding the market drivers of customer choices in e-services remain unexplored.
Iqbal, Zafar +2 more
core +1 more source
Mobile devices allow users to access information resources and services over many different distribution channels – anywhere, anytime, anyhow. Technical and usage characteristics of mobile systems are highly variable with respect to user capabilities and context characteristics. Therefore an immense level of flexibility is required.
ARDAGNA, DANILO +20 more
openaire +6 more sources
Background: The utilisation of e-government by citizens in Africa remains limited due to resource constraints and various socioeconomic challenges. Nevertheless, Namibia, for example, has shown a strong interest in adopting and implementing e-government,
Karin A. Fröhlich +3 more
doaj +1 more source
ANALYSIS OF ORGANIZATIONAL AND TECHNOLOGICAL ENVIRONMENT OF THE EXISTENCE OF ELECTRONIC SERVICES
In this paper based on the analysis of statistical information on market development of electronic services as part of market information services, as well as the author's understanding of the achievements in this area, given the factors of dynamic ...
R. Y. Vakulenko +3 more
doaj +2 more sources
MAIN CHALLENGES ASSOCIATED WITH ENSURING DIGITAL TRANSFORMATION OF COMMUNITIES
This article examines the digital transformation of communities as a key direction for modernizing public administration and identifies the main challenges arising in the process of ensuring digital transformation of territorial communities (TCs) under ...
Oleksandr Yevtushenko +1 more
doaj +1 more source
Examining E-Services and Citizen Engagement for Sustainable Local Governance. Lessons for South Africa in the Post-COVID-19 era [PDF]
The COVID-19 pandemic underscored the critical role of digital transformation in maintaining essential services and sustaining governance processes. This paper thus sought to examine the nexus between e-services and citizen engagement for sustainable ...
Lewis Edwin Chigova, Costa Hofisi
doaj +1 more source
Traditions and future of public administration in the field of e-services development
Objectives The main purpose of the work is to bring the recipient closer to tradition and to develop e-services provided by public administration. The services for the provision of services by means of electronic communication, which are an increasingly ...
Paweł Romaniuk
doaj +1 more source

