Electronic customer relationship management

Results 211 to 220 of about 20,022,606 (245)

Impact of Emerging Technologies on Outpatient Care Quality: Mixed Methods Study. [PDF]

JMIR Rehabil Assist Technol
Al Khatib I, Awad M, Shamayleh A.
europepmc +1 more source

Artificial Intelligence–Driven ESG Strategy: Predictive Analytics for Sustainable Value Creation: A Narrative Review

Business Strategy and the Environment, EarlyView.
ABSTRACT This narrative review examines the intersection of artificial intelligence, environmental, social and governance (ESG) strategies and sustainable value creation in contemporary business environments. As organisations face mounting pressure to demonstrate environmental stewardship, social responsibility and governance excellence, artificial ...
Emmanuel Junior Tenakwah +2 more
wiley +1 more source

Optimizing Staffing Level and Waiting Time Using Queuing Model in Bank Service. [PDF]

ScientificWorldJournal
Mamo T +5 more
europepmc +1 more source

Evaluation of Circular Pathways for Heavy‐Duty Vehicle Batteries in Europe Using a Multi‐Method Simulation Approach

Business Strategy and the Environment, EarlyView.
ABSTRACT Circular battery strategies have become of major interest focusing on material availability while increasing economic and environmental benefits. In this context of circular economy, one main challenge for automotive original equipment manufacturers is that the most profitable handling strategy along the lifecycle is unknown.
Michael Lieder +2 more
wiley +1 more source

Home-based telework and worker health and well-being across service occupations: A critical interpretive synthesis. [PDF]

SSM Popul Health
Lee J +7 more
europepmc +1 more source

Driving Circularity Upstream: The Mediating Role of Circular Supply Chain Management in Environmental Performance

Business Strategy and the Environment, EarlyView.
ABSTRACT The transition toward a circular economy has gained growing prominence as a means to reduce supply chain waste and enhance environmental performance, yet its success ultimately depends on effective collaboration among supply chain partners. This study aims to explore the factors that influence the adoption of circular practices in the upstream
Noelia Garcia‐Buendia +4 more
wiley +1 more source

The interactive impact of social interaction and product involvement on customer stickiness in the context of live streaming e-commerce. [PDF]

Front Psychol
Tian L, Hai Y, Wang S, Ma GB, Pillalamarri S. +4 more
europepmc +1 more source

Future Generations' Perceptions and Evaluations of Financial Intermediaries: A Multivariate Analysis in the Digital and Sustainable Era

Business Strategy and the Environment, EarlyView.
ABSTRACT The rapid digital transformation of financial services, increasing regulatory pressure and the growing strategic relevance of sustainability are reshaping financial intermediaries and how they are perceived by younger generations. In this context, traditional monetary compensation schemes are increasingly insufficient to explain how financial ...
Gerardo Petroccione, Carlo Drago, Dario Siggia +2 more
wiley +1 more source

Meet the New Health Care Gatekeeper: Your Wearable. [PDF]

J Med Internet Res
Karow B.
europepmc +1 more source

Corporate Political Ideology and Environmental Strategy: Evidence From US Toxic Releases

Business Strategy and the Environment, EarlyView.
ABSTRACT This paper examines whether corporate political ideology shapes firms' environmental strategy and realized environmental performance. Using US political donation data matched to facility‐level toxic releases from the Toxics Release Inventory from 2000 to 2014, we measure corporate ideology by the share of firm and PAC contributions directed to
Mingyuan Chen +3 more
wiley +1 more source

customer loyalty
customer relationship management
customer satisfaction

e-crm
technology general
customer orientation