Results 241 to 245 of about 20,022,606 (245)

Electronic Commerce Customer Relationship Management: A Research Agenda

Information Technology and Management, 2003
Jerry Fjermestad, Nicholas C Romano
exaly  

Modelling electronic customer relationship management success: functional and temporal considerations

Behaviour and Information Technology, 2009
exaly  

Electronic customer relationship management and reputation: drivers of customer satisfaction and loyalty in digital-only banking

Journal of Financial Services Marketing
Farzaneh Khobbakht
exaly  

Electronic Customer Relationship Management

Online Information Review, 2007
exaly  

Customer Electronic Word of Mouth Management Strategies Based on Computing with Words: The Case of Spanish Luxury Hotel Reviews on TripAdvisor

Electronics
Ramon Alberto Carrasco, Miguel Llorens-Marin, Mar Souto-Romero   +2 more
exaly