DISCURSIVE ARTICULATION OF HOSTILITY AND VULNERABILITY EMOTIONS IN CUSTOMER-COMPANY INTERACTION
This work investigates the discourse of emotion in business interaction through the analysis of letters from clients addressed to insurance company, observing the relationship between the client's perception of the rights and duties of participants and ...
Maria das Graças de Santana Salgado
doaj
[The roots of trauma: a review of the history of psychotrauma]. [PDF]
Reis R, Ortega F.
europepmc +1 more source
Competência midiática: proposta articulada de dimensões e indicadores
As mudanças ocorridas no ambiente da comunicação durante a última década nos obrigam a revisar os parâmetros a partir dos quais a educação midiática deve ser implementada.
Joan Ferrés, Alejandro Piscitelli
doaj
Development and validation of the Brazilian voice bank for various emotions (EMOVOX-BR). [PDF]
Lima HMO +3 more
europepmc +1 more source
Acoustic-prosodic measures discriminate the emotions of Brazilian portuguese speakers. [PDF]
Aguiar AC +3 more
europepmc +1 more source
Dysphonia coping strategies, vocal handicap and anxiety/depression symptoms in pre and post-thyroidectomy patients. [PDF]
Gama MVC +3 more
europepmc +1 more source
Clinical correlates of social cognition after an ischemic stroke: preliminary findings. [PDF]
de Souza MFD +11 more
europepmc +1 more source
[The contribution of the plurality of models in the research of post-traumatic suffering]. [PDF]
Reis DTL.
europepmc +1 more source
Burden, coping strategies, and family caregivers of older people with clinical frailty in the COVID-19 context. [PDF]
Vitro L, Cruz MGDS, Horta ALM.
europepmc +1 more source
[Interactions and conversations during family visits to the exhibition "Ciencia del Amor y del Perdón", at Maloka, in Bogota, Colombia]. [PDF]
Ribeiro A +5 more
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