Results 321 to 330 of about 187,292 (340)

Emotional Intelligence, Emotional Labor and Exhaustion of the Clinical Nurses

Medico-Legal Update, 2019
Background/Objectives: This is the descriptive research study to grasp the emotional intelligence, emotional labor and exhaustion of the nurse clinician and using possibility of emotional intelligence in nurse organization by identifying their relationships.Method/Statistical analysis: The data were collected from May till December 2013.
Jummi Park, Nayeon Shin
openaire   +2 more sources

Emotional labor: links to work attitudes and emotional exhaustion

Journal of Managerial Psychology, 2009
PurposeThe purpose of this study is to explore the links from self‐focused emotional labor (surface acting) and other‐focused emotional labor (emotional enhancement) to job satisfaction, affective commitment, emotional exhaustion, and intentions to quit.Design/methodology/approachThe study employed a cross‐sectional survey of 363 nurses' aides and ...
Elizabeth A. Corrigall, Brenda L. Seery
openaire   +2 more sources

Overcoming emotional exhaustion in a sales setting

Journal of Global Scholars of Marketing Science, 2020
The purpose of this paper is to investigate how sales organizations can become sustainable by reducing or mitigating emotional exhaustion in their sales employees.
Lucy M. Matthews, Diane R. Edmondson
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The Relationship between Coworker Incivility, Emotional Exhaustion, and Organizational Outcomes: The Mediating Role of Emotional Exhaustion

Human Factors and Ergonomics in Manufacturing & Service Industries, 2014
AbstractThe aim of this research is to investigate the relationship between coworker incivility, emotional exhaustion, and organizational outcomes measured by job satisfaction, job performance, and turnover intention. Working with a sample of 286 retail bank employees in South Korea, structural equation modeling is employed to test four hypotheses ...
Byung Soo Kim, Sung-Jae Park, Won-Moo Hur   +2 more
openaire   +2 more sources

Emotional labour, emotional exhaustion and job satisfaction in the hospitality industry

Journal of Hospitality and Tourism Insights, 2021
PurposeThe purpose of this paper is to investigate the effect of emotional labour on frontline employees' emotional exhaustion and job satisfaction within the hotel industry.Design/methodology/approachThe quantitative research approach was employed by administering questionnaires to 205 frontline employees from 16 luxury hotels in the Accra Metropolis,
Eunice Fay Amissah, Sarah Blankson-Stiles-Ocran, Ishmael Mensah   +2 more
openaire   +2 more sources

Emotional Exhaustion in a High Stress Organization.

Academy of Management Journal, 1983
This study develops the concept of emotional exhaustion, an extremely affective and chronic type of work-related strain.
Jeannie Gaines, John M. Jermier
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Challenges to professional identities and emotional exhaustion

Career Development International, 2012
PurposeThis study seeks to examine the identity‐relevant stress proposition according to which events occurring in highly‐salient identity domains have a greater impact on psychological well‐being than events occurring in less salient identity domains.
Tania Saba, Victor Y. Haines
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STUDIES IN EXHAUSTION: III. EMOTION

Archives of Surgery, 1922
Intense emotion, especially fear, is one of the most injurious of human experiences. In fact, fear may be defined as the typical emotion, since practically every emotional state is allied to it, even anger, which must have originated in the impulse of self-protection against threatened danger.
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RNs and LPNs: emotional exhaustion and intention to leave

Journal of Nursing Management, 2015
To describe and compare registered nurse (RN) and licensed practical nurse (LPN) emotional exhaustion, intention to leave and reasons for leaving.Different skill mix/care delivery models are being used to address nurse shortages and rising health-care costs. Skill mix may include RNs and LPNs.
Maura MacPhee, V. Susan Dahinten, Farinaz Havaei   +2 more
openaire   +3 more sources

Longitudinal effects of emotional labour on emotional exhaustion and dedication of teachers.

Journal of Occupational Health Psychology, 2010
A great number of teachers find teaching fulfilling and are dedicated to it, but others feel emotionally exhausted, indicating that the interaction with pupils can be emotionally demanding. Emotional labor was shown to play an important role for the health of teachers.
Anja Philipp, Heinz Schüpbach
openaire   +3 more sources