ABSTRACT The rapid proliferation of chemicals and nanomaterials (CNMs) has resulted in significant cross‐sector innovation, delivering product enhancements such as improved UV protection and waterproof textiles. However, these advances present urgent challenges regarding human safety, environmental hazards, and regulatory compliance. Despite the recent
Alessandra Fiorucci +4 more
wiley +1 more source
Distinct psychological profiles and responsiveness to a brief intervention in workers with high versus low intensity emotional labor: an observational study. [PDF]
Lee D +6 more
europepmc +1 more source
ABSTRACT The rapid digital transformation of financial services, increasing regulatory pressure and the growing strategic relevance of sustainability are reshaping financial intermediaries and how they are perceived by younger generations. In this context, traditional monetary compensation schemes are increasingly insufficient to explain how financial ...
Gerardo Petroccione +2 more
wiley +1 more source
An examination of veterinarians' negotiation of emotional labor. [PDF]
Romo LK +3 more
europepmc +1 more source
ABSTRACT Transparency is increasingly recognized as a critical factor in advancing the sustainability of production processes and products, particularly in fashion retailing. In response, the European Union is developing standardized transparency mechanisms, most notably the Digital Product Passport (DPP).
Virginia Fani +3 more
wiley +1 more source
Organizational Support and Work Engagement in General Intensive Care Unit Nurses: The Double-Edged Sword Effect of Emotional Labor. [PDF]
Li H +6 more
europepmc +1 more source
Mitigating Chatbot Service Failures: The Roles of Anthropomorphism, Acknowledgment, and Apology
ABSTRACT This study examines how chatbot anthropomorphism shapes consumer responses to service failure by distinguishing between process failure and outcome failure and by testing alternative recovery responses. Across three pretests (N = 30, 120 and 240) and two scenario‐based experiments (Study 1: N = 346; Study 2: N = 778), consumers evaluated ...
Juyon Lee, Wujin Chu, Rajat Roy
wiley +1 more source
How Employees' Emotional Labor Promotes Perceived Service Quality: A Dual-Pathway Model. [PDF]
Cheng P, Zhao X.
europepmc +1 more source
Evolving Paradigms of Sustainability in Luxury Fashion: Evidence From an Emerging Market
ABSTRACT The global fashion industry is both an economic driver and a major contributor of environmental and social challenges. This research examines how sustainable luxury fashion is constructed and adopted within an emerging market context by integrating perspectives from entrepreneurs, industry managers, and consumers.
Sandipan Sen +4 more
wiley +1 more source
Preventing burnout: Community health worker perspectives on professional development and emotional labor overload - A qualitative descriptive study. [PDF]
Achore M, Hackett M, Ramirez T.
europepmc +1 more source

