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Human Resource Development Quarterly, Volume 36, Issue 1, Page 89-112, Spring 2025.Abstract Retirees re‐entering the workforce, popularly termed as bridge employment, is a phenomenon that is anticipated to increase in the coming years. Though research establishes that these employees have unique aspirations and work motives (see Mazumdar et al., 2020), primary research on how the retirement transition and bridge employment shape each
Bishakha Mazumdar +2 more
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Does the perception of red tape affect the emotional labor of frontline retail staff in China? A post-COVID-19 era. [PDF]
PLoS OneQiang Q, Wang K, Lai J.
europepmc +1 more source
The Level and Outcomes of Emotional Labor in Nurses: A Scoping Review. [PDF]
J Nurs ManagFeng H, Zhang M, Li X, Shen Y, Li X.
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Emotional labor, job satisfaction, and retention among home care workers in Taiwan: a comprehensive analysis. [PDF]
Front PsycholKuo TS, Chu LC, Shih CL, Li YC, Kao PL.
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The relationship between emotional labor and job burnout among Chinese medical staff: The mediating role of organizational identification. [PDF]
Medicine (Baltimore)Yang T +6 more
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Mobilization through Emotional Labor: Emotional Labor as a Tool of Competition
Mobilization through Emotional Labor: Emotional Labor as a Tool of Competitionopenaire
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Journal of Autoethnography, 2022
This essay builds on Lawless’s call to name and chronicle emotional work. The authors draw attention to the emotional labor that has become an institutional expectation of the academic position, particularly among people with marginalized identities, to name this labor as such and to use this documentation as evidence for compensation.
Molly Wiant Cummins, Aubrey A. Huber
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This essay builds on Lawless’s call to name and chronicle emotional work. The authors draw attention to the emotional labor that has become an institutional expectation of the academic position, particularly among people with marginalized identities, to name this labor as such and to use this documentation as evidence for compensation.
Molly Wiant Cummins, Aubrey A. Huber
openaire +1 more source
Laboring lesbians: Queering emotional labor
Journal of Lesbian Studies, 2019Through an ethnographic examination of the everyday lives of lesbians working in gas stations, this article highlights the ways in which sexuality matters within the workplace. One of the unique aspects of the service economy is the position of the body at the center of the market transaction.
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The ANNALS of the American Academy of Political and Social Science, 1999
The phrase "emotional labor" was coined by sociologist Arlie Hochschild in 1983 in her classic book, The Managed Heart. Jobs requiring emotional labor typically necessitate contact with other people external to or within the organization, usually involving face-to-face or voice-to-voice contact, especially in service work. In this article, the authors
R. J. STEINBERG, D. M. FIGART
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The phrase "emotional labor" was coined by sociologist Arlie Hochschild in 1983 in her classic book, The Managed Heart. Jobs requiring emotional labor typically necessitate contact with other people external to or within the organization, usually involving face-to-face or voice-to-voice contact, especially in service work. In this article, the authors
R. J. STEINBERG, D. M. FIGART
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Emotional Labor and Well-being
2023Student affairs work often requires the regular negotiation between felt and displayed emotions. Consider the residential life professional who attends an early morning meeting with only a few hours of sleep after responding to a student crisis. Although they may feel tired, drained, and irritable, they must project an attitude of caring, concern, and ...
Lynch, R. Jason, Klima, Kerry L. B.
openaire +1 more source