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Is Emotional Leadership a Panacea for Emotional Labor?
Innovation Enterprise Research, 2023Mikyoung Kim, Jaeseung Moon
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The acceleration of emotional labor research: Navigating the past and steering toward the future
Personnel Psychology, 2023Allison Gabriel
exaly
Digital work has changed how employees perform tasks and manage emotions. This chapter explores emotional labor in online and hybrid IT environments using recent research (2020–2025). It shows how constant connectivity, monitoring, and virtual communication increase emotional demands.
Shibani Shuvasmita +2 more
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Shibani Shuvasmita +2 more
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Emotional Labor and Burnout among Teachers: A Systematic Review
International Journal of Environmental Research and Public Health, 2021Panagiota Koutsimani +2 more
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Emotional Labor at a Crossroads: Where Do We Go from Here?
Annual Review of Organizational Psychology and Organizational Behavior, 2015Alicia Grandey, Allison Gabriel
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Emotional labor of the tour leaders: An exploratory study
Tourism Management, 2009Chih-Hung Wang
exaly
Mobilization through Emotional Labor: Emotional Labor as a Tool of Competition
立命館産業社会論集, 2023openaire +1 more source