Emotional labor - Open Access .click

Journal of Autoethnography, 2022
This essay builds on Lawless’s call to name and chronicle emotional work. The authors draw attention to the emotional labor that has become an institutional expectation of the academic position, particularly among people with marginalized identities, to name this labor as such and to use this documentation as evidence for compensation.
Molly Wiant Cummins, Aubrey A. Huber
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Laboring lesbians: Queering emotional labor

Journal of Lesbian Studies, 2019
Through an ethnographic examination of the everyday lives of lesbians working in gas stations, this article highlights the ways in which sexuality matters within the workplace. One of the unique aspects of the service economy is the position of the body at the center of the market transaction.
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Emotional Labor Since

The ANNALS of the American Academy of Political and Social Science, 1999
The phrase "emotional labor" was coined by sociologist Arlie Hochschild in 1983 in her classic book, The Managed Heart. Jobs requiring emotional labor typically necessitate contact with other people external to or within the organization, usually involving face-to-face or voice-to-voice contact, especially in service work. In this article, the authors
R. J. STEINBERG, D. M. FIGART
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Emotional Labor and Well-being

2023
Student affairs work often requires the regular negotiation between felt and displayed emotions. Consider the residential life professional who attends an early morning meeting with only a few hours of sleep after responding to a student crisis. Although they may feel tired, drained, and irritable, they must project an attitude of caring, concern, and ...
Lynch, R. Jason, Klima, Kerry L. B.
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burnout
8. economic growth
emotions

10. no inequality
humans
3. good health

5. gender equality
nursing
organizational support