Results 251 to 260 of about 570,918 (342)

Emotional labor (KELS®11): scale development and validation in the Korean context. [PDF]

Ann Occup Environ Med
Jeung DY, Kim HR, Song H, Kim I, Yoon JH, Koh SB, Oh SS, Kang HT, Hyun DS, Suh C, Chang SJ.   +10 more
europepmc   +1 more source

Predicting frontline employees' emotional labor after suffering customer incivility: A job passion perspective

Pengfei Cheng, Zhuangzi Liu
openalex   +1 more source

The new meaning of retirement for bridge employees: Situating bridge employment through the lens of the Kaleidoscope Career Model

Human Resource Development Quarterly, Volume 36, Issue 1, Page 89-112, Spring 2025.
Abstract Retirees re‐entering the workforce, popularly termed as bridge employment, is a phenomenon that is anticipated to increase in the coming years. Though research establishes that these employees have unique aspirations and work motives (see Mazumdar et al., 2020), primary research on how the retirement transition and bridge employment shape each
Bishakha Mazumdar, Amy M. Warren, Travor C. Brown   +2 more
wiley   +1 more source

Development and psychometric evaluation of the Nursing Teacher Emotional Labor Scale. [PDF]

BMC Nurs
Feng H, Zhang M, Zhang J, Li X.
europepmc   +1 more source

Highly Educated, New Foreign Workers' Acculturation and Coping Mechanisms in a Large Korean Company

Human Resource Development Quarterly, EarlyView.
ABSTRACT The need for skilled foreign workers in South Korea (Korea hereafter) has grown substantially due Korea's changing workforce demographics, skill mismatch, transformation of business portfolios, and the pursuit of globalized business. As a result, large Korean companies have begun to recruit highly educated foreign workers for global talent ...
Dae Seok Chai
wiley   +1 more source

The Interplay of Self-Construal and Service Co-Workers' Attitudes in Shaping Emotional Labor Under Customer Injustice. [PDF]

Behav Sci (Basel)
Gu Y, Tang X.
europepmc   +1 more source

Beyond the client service interaction: an examination of the emotional labor of change implementers

, 2005
Amy M. Schmisseur
openalex   +1 more source

Employee Delight: Conceptualization, Antecedents, and Consequences

Human Resource Development Quarterly, EarlyView.
ABSTRACT This article examines the concept of employee delight as a distinct construct within organizational behavior. Based on a systematic literature review, we analyze 10 empirical studies that explicitly address this phenomenon. We propose a multidimensional conceptualization of employee delight as an affective state of highly positive valence and ...
Dalilis Escobar‐Rivera, Alba Manresa, Eva Rimbau‐Gilabert   +2 more
wiley   +1 more source

Green Human Resource Management and ISO 14001: Toward Environmental Sustainability in Organizations

Human Resource Development Quarterly, EarlyView.
ABSTRACT The current climate change scenario imposes urgent challenges to different economic sectors around the world, requiring companies to adopt new strategies to achieve sustainable development goals (SDGs) while enhancing environmental awareness.
Eduardo Ortega, Arnaldo Coelho, Neuza Ribeiro   +2 more
wiley   +1 more source

The mediating and moderating effects of mindfulness and emotional intelligence on the emotional labor strategies and career resilience of tourism employees. [PDF]

Sci Rep
Zhang X, Zhao R, Li Y, Wu S, Xiao T, Pan W, Wang W.   +6 more
europepmc   +1 more source