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This chapter theorizes racial emotional labor as an obligatory form of care performed by Asian American subjects for fragile white subjects, one aimed at avoiding the violence that often follows when whiteness is forced to confront its racial culpabilities.
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Emotional Labor at a Crossroads: Where Do We Go from Here?
Annual Review of Organizational Psychology and Organizational Behavior, 2015Alicia A Grandey, Allison S Gabriel
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Emotional Labor in Service Roles: The Influence of Identity
Academy of Management Review, 1993Blake E Ashforth, Ronald H Humphrey
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