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International Journal of Police Science & Management, 2016
Managing emotions in the workplace is an indispensable requisite for organizational efficiency. Displaying organizationally desired emotions by controlling one’s private feelings is called emotional labour. This study is a sharp departure from the overemphasis placed on the emotional labour–management of positive emotions relationship.
Sumagna Bhowmick, Zubin Mulla
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Managing emotions in the workplace is an indispensable requisite for organizational efficiency. Displaying organizationally desired emotions by controlling one’s private feelings is called emotional labour. This study is a sharp departure from the overemphasis placed on the emotional labour–management of positive emotions relationship.
Sumagna Bhowmick, Zubin Mulla
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Medical Education
Rath & Aitken explore the meaning of emotional labour to shine light on the invisible workload emanting from hidden burdens of mentoring, pastoral care & professionalism (while addressing what institutions might do to address it).
Avita Rath, Gill Aitken
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Rath & Aitken explore the meaning of emotional labour to shine light on the invisible workload emanting from hidden burdens of mentoring, pastoral care & professionalism (while addressing what institutions might do to address it).
Avita Rath, Gill Aitken
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Digital Labour Is Emotional Labour
This chapter considers the 'emotional labour' involved in digital work and reflects on the emotionality inherent within everyday digital practices and behaviours in museums and heritage organisations. It argues that only by better articulating the affective dimensions of working with technology can we build a more nuanced understanding of the future ofopenaire +1 more source
Emotional labour in organizations
Leadership & Organization Development Journal, 1997Emotion and rationality are considered by many practitioners to be mutually exclusive concepts as encapsulated in the generally held belief that there is no place for emotions in today’s rational, task‐oriented work environments. Illustrates that emotions and their expression are, in fact, controlled and managed in organizations by a wide range of ...
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Journalism as Emotional Labour
2007Part I introduced a conception of the public sphere, or of our civic culture, as a highly complex field of emotional forces. The disposition of these emotions at any given time will shape the contours of public opinion, will broadly determine the range of political alternatives which are on offer, and will set parameters and probabilities for the kinds
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2007
In this Part of the book we will extend the concept of ‘emotional labour’ to the work of politicians. Although they are not positioned to insinuate themselves into our minds in the way we have suggested that journalists are, they are the people — our leaders — to whom we traditionally look for words and deeds to calm our fears and to direct our ...
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In this Part of the book we will extend the concept of ‘emotional labour’ to the work of politicians. Although they are not positioned to insinuate themselves into our minds in the way we have suggested that journalists are, they are the people — our leaders — to whom we traditionally look for words and deeds to calm our fears and to direct our ...
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Contemporary nurse, 1996
In the development of nursing as a profession there is a need for nurses to discuss the strategies they use to meet the emotional demands of the nurse-patient relationship. These demands have changed over time. Hochschild's definition of emotional labour is used as a means to understand the content of nurses' emotional work.
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In the development of nursing as a profession there is a need for nurses to discuss the strategies they use to meet the emotional demands of the nurse-patient relationship. These demands have changed over time. Hochschild's definition of emotional labour is used as a means to understand the content of nurses' emotional work.
openaire +1 more source