Results 21 to 30 of about 29,396 (251)
Управленец, 2022 Today, where competition is experienced globally, leaders play an important role in the success of national and international companies. Leaders have to manage human resources and establish a good organization in order to cope with the increasingly ...
Isa Bayhan, Orhan Akova
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Colombo Business Journal, 2021 Despite emotional labour being categorised as women’s work or ‘pink-collar duties’, whether women and men perform and experience emotional labour differently remains an ongoing debate. Most extant studies have explored this phenomenon in Western contexts,
S. D. K. Wanninayake
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The Effect of Hotel Employees’ Emotional Labour on Interpersonal Counterproductive Work Behaviours [PDF]
African Journal of Hospitality, Tourism and Leisure, 2023 This research aims to shed light on the effect of hotels’ employees' emotional labour with its three levels (surface acting, deep acting and genuine emotions) on interpersonal counterproductive work behaviours.
Mohamed R. I. Mohamed +6 more
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The emotional labour of doctoral criminological researchers
Methodological Innovations, 2020 Embarking upon empirical qualitative research can be a daunting and emotional task, particularly for those who are new to research and for those who research vulnerable groups and emotive topics. Doctoral criminological researchers transect these realms,
Jaime Waters +3 more
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Who benefits from emotional labour?
Apstract: Applied Studies in Agribusiness and Commerce, 2010 Emotional labour is an essential requisite in most professions. It is present wherever performance of work involves interactions with colleagues and/or customers.
Kornélia Lazányi
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Le travail émotionnel : quel travail et quelles émotions?
Perspectives Interdisciplinaires sur le Travail et la Santé, 2023 This article explores the heuristic and critical power that the concept of emotional labour holds. Is emotional labour a form of work? Does it require conscious effort and intentional, rational strategies?
Aurélie Jeantet
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Health Care TransitionsBackground: Type 1 diabetes is a life-long metabolic illness. Typically diagnosed in childhood, adolescence, and young adulthood, this diagnosis is often associated with increased psychological vulnerability.
Alexandra Jocic +2 more
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The effect of emotional labour on work satisfaction and emotional display behaviour
Humanitas: Indonesian Psychological Journal, 2019 Improving the quality of service in the hospitality industry is a strategic agenda that enables the increase of foreign exchange income. Internal factors affect the quality of service, particularly factors related to emotional processing (emotional ...
Rury Siti Ruhaniah, Rayini Dahesihsari
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New Directions for Adult and Continuing Education, EarlyView.ABSTRACT Advancing artificial intelligence (AI) has transformed learning and work, yet higher education and professional development programs have not systematically equipped learners for AI‐prevalent environments. This lack of preparation creates uncertainty regarding control, responsibility, trust, and accountability.
Moon‐Heum Cho, Jerusalem Merkebu
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International Journal of Nursing Sciences, 2018 Objectives: This study aimed to explore the status of job satisfaction, emotional labour, core competencies and job stress and the associations of emotional labour and core competencies with the job satisfaction of nurses in China.
Xinjuan Wu +5 more
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