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This chapter identifies the factors that meet the needs of today's workforce and their respective companies and organizations. Employee expectations have changed over the years and through generations. This chapter presents a research study that explores the needs of the modern work force and identifies gaps in current leadership characteristics and ...
Greg M. Benson, Whitney Taylor
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Greg M. Benson, Whitney Taylor
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Employee-relationships and retention
CallCenter INTERNATIONAL, 2008If a couple is found in the call center, they usually spend shifts together. If the relationship ends, then they would like to avoid that at any rate. Therefore, relationships that cool off are a challenge for personnel planners... and not only for the couples involved.
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Retention of Veteran Employees
2021Abstract Instead of viewing veteran employment as simply the state of having a job, this chapter posits thinking about the issue more holistically by examining the employment life cycle, including recruiting, hiring/onboarding, and retention.
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Challenges and Strategies for Employee Retention in the Hospitality Industry: A Review
Sustainability, 2022Bilqees Ghani +2 more
exaly
Employee Retention Management: long-term retention of employees – a comparison of generations
2019Research questions: Which factors influence the long-term retention of employees? What differences can be found in the characteristics of different generations and to what extent is generation specific Employee Retention Management (ERM) necessary for long-term retention? Which measures and possible actions can be derived?
Winkler, Katrin, Saur, Christina
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