Results 311 to 320 of about 633,975 (339)

When Chatbot Fails: Expectancy Violation and Intergroup Bias in Human-AI Interactions

International Conference on Service Operations and Logistics, and Informatics
Chatbots, based on artificial intelligence power, has been common across many industries and deeply embedded in customers' daily lives. However, it's been reported that chat bots fail when interacting with customers.
Aibo Tan, Caihong Jiang
semanticscholar   +1 more source

Effect of AI counsellor’s nonverbal immediacy behaviour on user satisfaction: serial mediation of positive expectancy violation and rapport

Behavior and Information Technology
The aim of this study is to verify the causal relationship between the nonverbal immediacy behaviour (NIB) of an artificial intelligence (AI) agent for mental health counselling and user satisfaction through an experiment.
Min Namkoong, Younjung Park, Seyoung Lee, Gain Park   +3 more
semanticscholar   +1 more source

Neural substrates of expectancy violation associated with social feedback in individuals with subthreshold depression

Psychological Medicine, 2020
Background Abnormal processing of social feedback is an important contributor to social dysfunction in depression, however the exact mechanisms remain unclear.
Zhenhong He, X. Ao, N. Muhlert, R. Elliott, Dandan Zhang   +4 more
semanticscholar   +1 more source

The Event-Related Potentials Responding to Outcome Valence and Expectancy Violation during Feedback Processing.

Cerebral Cortex, 2020
Feedback-related negativity (FRN) is believed to encode reward prediction error (RPE), a term describing whether the outcome is better or worse than expected. However, some studies suggest that it may reflect unsigned prediction error (UPE) instead. Some
Yan Gu, Tianliang Liu, Xuemeng Zhang, Quanshan Long, Na Hu, Yi Zhang, Antao Chen   +6 more
semanticscholar   +1 more source

Phasal Polarity: Violated Expectations or Contrast?

Izvestiia Rossiiskoi akademii nauk. Seriia literatury i iazyka, 2023
In the present paper I make several observations on the semantics of Russian particle uzhe and alike. I suggest that contrastivity effect is central to its semantics. Crosslinguistically, such particles tend to develop into perfect markers in the course of grammaticalization process. I argue that it is exactly the presence of contrastive meaning in the
openaire   +1 more source

Instructor Misbehaviors as Digital Expectancy Violations

Journalism & Mass Communication Educator, 2015
This study examines students’ motives for communicating with their instructors when the instructor exhibits inappropriate or unprofessional online behavior. To understand the relationship between what we call instructors’ digital expectancy violations and students’ motives for communicating with instructors, students’ levels of task, social, and ...
Brenda L. MacArthur, Melinda M. Villagran   +1 more
openaire   +1 more source

Humor by Violating an Existing Expectancy

The Journal of Psychology, 1981
Summary The present experiment evoked humor by violating an existing expectancy compared to an experimental expectancy. The existing expectancy referred to the heaviness of textbooks stemming from students' experience. The experimental expectancy was defined by having students lift five textbooks individually while rating the covers.
Lambert Deckers, John Devine
openaire   +1 more source

Attitude similarity, expectancy violation, and attraction

Journal of Experimental Social Psychology, 1972
Three experiments were conducted to determine the conditions under which order effects occur when a target person expresses his opinions and a subject evaluates him. Using the bogus pipeline paradigm—based on convincing the subject that a machine can detect his true feelings, and asking the subject to estimate the machine's reading—there was a ...
Edward E. Jones, Gary A. Wein
openaire   +1 more source

Effects of sponsorship disclosures on social media influencer–user psychological contract violation: moderated mediation effects through the expectancy violations lens

Journal of Consumer Marketing
Purpose The purpose of this study is to deploy the psychological lens of “expectancy violation” to examine the effects of social media influencers’ (SMIs) sponsorship disclosure on social media users’ (SMUs) behavioral outcomes (i.e.
Anand Jhawar, Sanjeev Varshney, Prashant Kumar   +2 more
semanticscholar   +1 more source

Nonverbal expectancy violations and conversational involvement

Journal of Nonverbal Behavior, 1988
A central feature of nonverbal expectancy violations theory is that unexpected behaviors trigger a cognitive-affective appraisal of such behavior, leading to a valencing of the behavior(s) as positive or negative. It has been proposed that communicator reward mediates the interpretation and evaluation of such violations but may be more important when ...
Judee K. Burgoon, Deborah A. Newton, Joseph B. Walther, E. James Baesler   +3 more
openaire   +1 more source