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Joint Investigating the Roles of Anticipated Regret, Experienced Regret and Satisfaction on Service Retention

2007 International Conference on Service Systems and Service Management, 2007
This paper investigates the interplay among anticipated regret, experienced regret and satisfaction in a service retention context. Results from an online service patronization decision making experiment show that the higher consumers' anticipated regret before a service visit, the lower their visit intention for the same alternative when they ...
Rong Chen, Feng He, Yi Wang
openaire   +1 more source

Modeling experienced accessibility for utility-maximizers and regret-minimizers

Journal of Transport Geography, 2011
This paper argues that there is a discrepancy between what Logsum-measures of accessibility aim to measure (experienced-utility) and what they actually measure (decision-utility).
Caspar G. Chorus, Gerard C. de Jong
openaire   +1 more source

Effects of experienced regret on risky decision making are dependent on risky degree

Scandinavian Journal of Psychology, 2021
We investigated whether experienced regret influences risky decision making in future dissimilar situations and whether this effect is affected by risky degree. Therefore, participants (N = 39 and 54 in Experiment 1 and 2, respectively) were asked to select one of the two options.
Huiyan Lin   +3 more
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Impact of Experienced Regret on Donation Willingness: Advertising Appeal and Framing Effect

Nonprofit and Voluntary Sector Quarterly, 2022
Donors often experience donation regret caused by charity wrongdoings and mismanagement, which will reduce future donation willingness. The literature has not fully delineated the underlying mechanism of donors’ response to experienced regret. The effective advertising appeal and message framing which could be used to mitigate the detrimental impact ...
Jiansheng Tang   +4 more
openaire   +1 more source

Financial Literacy, Risk Tolerance, Overconfidence, Experienced Regret, and Demographic Factors on Investment Decisions

International Journal of Economics, Business and Management Research, 2022
According to data released by the Indonesian Central Securities Depository (KSEI) in 2018-Sep 2021 there was an increase in Single Investor Identification on the capital market in Indonesia. This shows that the interest and awareness of investing is getting higher. Investment decisions must be made appropriately to avoid the risk of loss.
Rifqi Makarim Ramadhan, null Sutrisno
openaire   +1 more source

Regulation of experienced and anticipated regret in daily decision making.

Emotion, 2016
Decisions were sampled from 108 participants during 8 days using a web-based diary method. Each day participants rated experienced regret for a decision made, as well as forecasted regret for a decision to be made. Participants also indicated to what extent they used different strategies to prevent or regulate regret.
Pär Bjälkebring   +3 more
openaire   +2 more sources

Regret once, think twice: the impact of experienced regret on risk choice [PDF]

open access: possible, 2009
We examine the behavioral consequences of experienced regret on subsequent choice. Previous experimental research findings suggest that the impact of experienced regret on repeating subsequent choice is mediated by the anticipation of experiencing regret again.
Daniela Raeva, Eric van Dijk
openaire  

What is and what could have been: Experiencing regret and relief across childhood

Cognition and Emotion, 2013
Counterfactual emotions, such as regret and relief, are considered important in daily-life choice behaviour, learning and emotion regulation. A prominent question is from which age counterfactual emotions develop. In this study, we compared a more "traditional" analysis with a latent-class analysis (LCA) that allows the study of individual differences ...
van Duijvenvoorde, A.C.K.   +2 more
openaire   +4 more sources

The effect of experienced regret based on gender differences in auction

Advances in Economics, Management and Political Sciences, 2023
This study aims to show how experiencedregret influences the decisions made by bidders of differentgenders in an auction. - In this paper, the data is collected through a real-time recorded tv show about English auctions. In previous studies, female participants tend to be more risk-sensitive and rational than male bidders.
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Regret and Police Reporting Among Individuals Who Have Experienced Sexual Assault

Journal of the American Psychiatric Nurses Association, 2012
BACKGROUND: Sexual assault (SA) and the underreporting of SA are highly prevalent in the United States. Since regret is a complex, negative emotion linked to decision making, studying regret within the context of reporting SA is important. OBJECTIVE: To describe decisional regret regarding SA reporting.
openaire   +2 more sources

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