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Customer complaints, the Financial Ombudsman Service and litigation risk
2021openaire +1 more source
Flood insurance, denials of claim and the role of the Financial Ombudsman Service
2011Recent flooding in Queensland has highlighted the problems of un-insurance and underinsurance, with many consumers realising after the event that their policies do not cover loss or damage caused by flood. Regardless, the Financial Ombudsman Service has previously found in favour of applicants who do not have flood insurance.
openaire +1 more source
EXCHANGE WITHOUT CAPTURE: THE UK FINANCIAL OMBUDSMAN SERVICE’S STRUGGLE FOR ACCEPTED DOMAIN
Public Administration, 2008exaly

