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The franchisee parent

The third parent-citizen representation is the ‘franchisee parent’. The representation of the franchisee parent is rooted in child-centred social work. From this perspective, parents are solely viewed in their role as providers of care for their children, rather than as service users with their own needs or citizens with rights.
Katrin Bain, John Harris
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Franchisee power

Development and Learning in Organizations: An International Journal, 2003
What happens when a franchiser’s training agenda is different from that of the franchisees’? In a challenge to formal, recognized industry training one group of franchisees is opting to develop staff internally. The consequences for the company as a whole could have serious, long‐term strategic implications.
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Mapping the profiles of franchisees

Direct Marketing: An International Journal, 2008
PurposeThe purpose of this paper is to investigate franchisees' perception of the value of quality service in the franchise system.Design/methodology/approachTwo dimensions, perceived importance and perceived gaps of the quality of the franchise system, form the anchors of a proposed 2 × 2 franchise system quality (FSQ) matrix.
Huang, Y., Phau, Ian
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Exploring Franchisor Franchisee Relationship: Building a Predictive Model of Franchisee Performance

Vision: The Journal of Business Perspective, 2009
Although the selection of suitable franchisees has been identified as an important dimension of success of a Franchise Network, the same has been at the best a subjective process. This study is amongst the first studies, in the Indian context, which relates the selection criteria used by the franchisors in the selection of potential franchisees to ...
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Managing the franchised brand: The franchisees' perspective

Journal of Brand Management, 2003
Brands and their management have become a focal point of marketing practice and academic study in recent years. There has been a great deal of controversy and discussion regarding what brands are, what they do, how they can be valued and how they should be managed.1,2,3 As observers such as Tom Peters4 admonish one to ‘Brand, Brand, Brand!’, some ...
Pitt, L.   +2 more
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The Role of Franchisee Associations

Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration, 1986
This study compares the responses of 148 franchisors and 10 5 franchisees operating in Canada today to questions about franchisee associations. The issues discussed ranged from desirable characteristics of such associations to problem areas in the operation of franchises addressed by these organizations.RésuméCette étude compare les réponses de 148 ...
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What Makes Franchisees Trust Their Franchisors?

2013
A lack of trust of franchisees in their franchisor will negatively affect franchise system performance. However, very little is known about how franchisors can create and maintain franchisee trust. This paper presents a theoretical framework of antecedents of franchisees’ trust in their franchisors and franchise systems.
Croonen, E.P.M., Brand, M.J.
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Payment types and number of franchisees

The Service Industries Journal, 2003
Current studies of the franchise system usually assume that the number of franchisees is exogenous and irrelevant to the payment types. However, to a franchise system or a franchiser, the optimal number of franchisees is related to the payment types, e.g., franchise fee, royalty, etc.
Yung-Ho Chiu, Jin-Li Hu
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FRANCHISEE PERFORMANCE: DIFFERENCES BETWEEN RELATIVELY JOB-SATISFIED AND JOB-DISSATISFIED FRANCHISEES

Journal of Small Business & Entrepreneurship, 1996
ABSTRACT The resilience of a franchise system relies on superior performance from all franchisees. This study investigated franchisee performance and the differences in performance between relatively job-satisfied and job-dissatisfied franchisees. Using a survey instrument, data was collected from 307 U.S.
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An Update of the Franchisee Motivations: a Study in Spain [PDF]

open access: possibleJournal of Applied Economic Sciences, 2009
This paper presents an empirical study of the motives for acquiring a franchise, based on a sample of franchisees operating in the Spanish market. The results are compared with the obtained in the previous studies. Although this topic has been studied previously, the spectacular progress of franchises throughout the world in the last decade may have ...
J. M. RAMÍREZ HURTADO   +1 more
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