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Freight forwarding in Greece: Services provided and choice criteria

EuroMed Journal of Business, 2006
Freight forwarders are intermediary companies involved in Logistics. Their task is to manage all functions involved in transport after the buy process of merchandise is complete. The main objectives of the present work are to evaluate the criteria on which production companies choose particular freight forwarders, to point out the elements that affect ...
George Kokkinis   +2 more
openaire   +1 more source

Measurement of logistics service quality in freight forwarding companies

The International Journal of Logistics Management, 2016
Purpose The purpose of this paper is to determine how customers from different market segments assess the quality of freight forwarding services, depending on the structure of services, as well as the mutual relation between the freight forwarder and the customers.
Milorad Kilibarda   +2 more
openaire   +1 more source

ABOUT THE REQUIREMENTS FOR FREIGHT FORWARDERS IN THE LOGISTICS SERVICES MARKET

2022
The characteristic of the forwarding company is given, which is able to provide the client-cargo owner with a reduction in costs in the transport component of the price of goods. The object of the study is: the market of freight forwarding services. The objectives of the research, based on the methods of analysis and synthesis are research and analysis
A.R. MELNIKOV   +2 more
openaire   +1 more source

Assessment of factors influencing the world market of freight forwarding services

Экономика и предпринимательство, 2021
В статье дана оценка тенденциям и факторам на мировом рынке транспортноэкспедиторских услуг. Последовательно представлена оценка влияния политических, экономических, технологических, социальных и юридических факторов на транспортно-экспедиторские услуги. Дана оценка влиянию пандемии коронавируса и цифровизации на мировой рынок транспортноэкспедиторских
openaire   +1 more source

MANAGEMENT OF LOGISTICS SERVICE PROCESSES IN FREIGHT FORWARDING ACTIVITIES

Modern Science
The article examines a comprehensive approach to managing logistics pro- cesses of freight forwarding enterprises. It is determined that this management covers all stages of the service life cycle, from ordering and storage to transportation, delivery and information exchange. Key aspects of management are identified, including planning, coordination,
Oleksandr Dobrovolskiy   +2 more
openaire   +1 more source

Container Shipping: The Evaluation of Quality Factors in Freight Forwarding Services

Transportation Journal, 2018
Abstract This article evaluates quality factors determined by customers of a freight forwarder operating in the Czech market, through the development of a new service quality measurement tool, TARRQUAL. Developed by the authors and based on expert discussions, TARRQUAL supplements the Delphi method.
Eva Sramkova, Petr Kolar, James Hunak
openaire   +1 more source

A service network design model for an intermodal rail-road freight forwarder

International Journal of Logistics Systems and Management, 2019
Intermodal transportation has known a great development recently as a consequence of the development of container transportation services. The development of gateways infrastructures (ports, airports) but also the extension of gateways to dry ports has led to the development of intermodal logistics networks that requires research for the optimisation ...
El Hassan Laaziz, Najiba Sbihi
openaire   +1 more source

Digitalization of the maritime shipping service: defining the digital freight forwarder

International Journal of Physical Distribution & Logistics Management
Purpose This study aims to define Digital Freight Forwarders (DFFs) within the maritime shipping industry and examine how they address the digitalization gaps in compared to traditional freight forwarders. Design/methodology/approach The research ...
Fangli Zeng   +4 more
openaire   +1 more source

Investigation of Satisfaction of Customers Receiving Service from Freight Forwarders

2019
        Günümüzde rekabet avantajısağlamak isteyen işletmelerin, temel yetenekleri dışında kalan lojistikfaaliyetler için dış kaynak kullanımına gitmeleri lojistik alanında yeniliklereyol açmıştır. Lojistiğe olan ilgi arttıkça lojistik alanında hizmet sağlayıcıolarak faaliyet gösteren 3.
ESKİ, Sulhi, KAYA, Seren
openaire   +1 more source

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