Results 131 to 140 of about 418 (173)
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Analyze the healthcare service requirement using fuzzy QFD

Computers in Industry, 2015
A fuzzy QFD methodology to analyze healthcare service requirement is proposed.A methodology helps understand customer's requirements for service improvement.The methodology was trial implemented into the healthcare services in Singapore.39 fuzzy rules and new insights in healthcare service improvement are provided.
W H Ip, K L Choy, C K M Lee
exaly   +2 more sources

Towards a QFD-based expert system: A novel extension to fuzzy QFD methodology using rough set theory

Expert Systems With Applications, 2010
Quality function deployment (QFD) has been widely recognized as an effective means to develop quality products that can maximize customer satisfactions. This paper presents a novel extension to the fuzzy QFD methodology using rough set theory, with the aim to facilitate decision making in the early stages of product development and lead to the ...
Z W Zhong
exaly   +2 more sources

A framework for VSM integrated with Fuzzy QFD

The TQM Journal, 2015
Purpose – The purpose of this paper is to apply a framework for value stream mapping (VSM) integrated with fuzzy quality function deployment (QFD) for enabling scientific prioritization of improvement proposals to improve leanness.
R. Mohanraj   +3 more
openaire   +1 more source

Strategic management of logistics service: A fuzzy QFD approach

International Journal of Production Economics, 2006
Abstract Logistics and Supply Chain Management literature indicates that customer service management has become a strategic issue for companies in the new millennium. By improving logistics performances, companies increase customer satisfaction and gain market shares.
BOTTANI, Eleonora, RIZZI, Antonio
openaire   +3 more sources

Design for Remanufacturing - A Fuzzy-QFD Approach

2013
This paper proposes a methodology based on fuzzy sets theory and qualify function deployment (QFD) for integrating the various remanufacturing design factors into the initial product definition stage and providing a compromising solution for different or sometimes conflicting design requirements.
Shanshan Yang, S. K. Ong, A. Y. C. Nee
openaire   +1 more source

Fuzzy QFD for supply chain management with reliability consideration

Reliability Engineering & System Safety, 2001
Abstract Although many products are made through several tiers of supply chains, a systematic way of handling reliability issues in a various product planning stage has drawn attention, only recently, in the context of supply chain management (SCM).
So Young Sohn, In Su Choi
openaire   +1 more source

A fuzzy QFD approach to achieve agility

International Journal of Production Economics, 2009
In modern business environments, agility is advocated as the fundamental characteristics for competitiveness. Little research, however, exists which provides integrated methodologies suitable to be practically adopted to enhance agility of companies.
openaire   +2 more sources

Implementing KM programmes using fuzzy QFD

Total Quality Management & Business Excellence, 2011
In this study, a knowledge management (KM) model is deconstructed in terms of KM processes and KM enablers. By utilising the deployment technique in quality function deployment (QFD) and fuzzy set theory, a novel fuzzy QFD is applied to analyse and assess the relationships between the KM process and KM enablers and prioritise the KM enablers that ...
Ching-Wen Chen, Shih-Tao Huang
openaire   +1 more source

Integrated QFD, Fuzzy Linear Regression and ZOGP

International Journal of Business Analytics, 2019
In the current, highly competitive marketplace, customer demand is a major factor in the product design process. Most firms make an effort to indicate that their products differ from the competitors' products. The purpose of this paper is to understand customers' expectations of and technical requirements for e-stores and to evaluate most popular e ...
Celik, Pelin, Ustasuleyman, Talha
openaire   +1 more source

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