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Heuristic Evaluation of Conversational Agents
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, 2021Conversational interfaces have risen in popularity as businesses and users adopt a range of conversational agents, including chatbots and voice assistants. Although guidelines have been proposed, there is not yet an established set of usability heuristics to guide and evaluate conversational agent design.
Raina Langevin +5 more
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Heuristic evaluation of user interfaces
Proceedings of the SIGCHI conference on Human factors in computing systems Empowering people - CHI '90, 1990Heuristic evaluation is an informal method of usability analysis where a number of evaluators are presented with an interface design and asked to comment on it. Four experiments showed that individual evaluators were mostly quite bad at doing such heuristic evaluations and that they only found between 20 and 51% of the usability problems in the ...
Jakob Nielsen, Rolf Molich
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Quantifying heuristic evaluation
Computer Standards & InterfacesMarc Gonzalez Capdevila +3 more
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Computing and Communication Workshop and Conference, 2022
Each User interface design needs to be tested, one of which is by using heuristic evaluation. Heuristic evaluation is used to test ten usability aspects of the application and a severity rating to determine the magnitude of the user interface problems of
Muhammad Irsyad Sabiqun Bil Khairat +2 more
semanticscholar +1 more source
Each User interface design needs to be tested, one of which is by using heuristic evaluation. Heuristic evaluation is used to test ten usability aspects of the application and a severity rating to determine the magnitude of the user interface problems of
Muhammad Irsyad Sabiqun Bil Khairat +2 more
semanticscholar +1 more source
User Experience Analysis on e-Wallet Using a Combination of Heuristic Evaluation and UMUX
2022 IEEE International Conference on Cybernetics and Computational Intelligence (CyberneticsCom), 2022Usability is the level of ease of users in using the interface on a system. Usability can be measured using expert judgment or user testing. One of the techniques in usability measurement that can be is Heuristic Evaluation (measured by the expert) and ...
Havinda Rosita Faradina +3 more
semanticscholar +1 more source
Etiometry’s T3 Heuristic Evaluation
Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care, 2021Five students and a Human Factors Psychology professor participated in a heuristic evaluation of clinical decision support software, called T3, to help improve usability. T3 gathers physiological monitoring data from a variety of sources, e.g. pulse oximeters, electrocardiographs, and ventilators, and uses the data to compute two novel risk indexes ...
Elizabeth Meyeroff, Patrice Tremoulet
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Exploring e-Commerce Usability by Heuristic Evaluation as a Compelement of System Usability Scale
International Conference Advancement Data Science, E-learning and Information Systems, 2020The use of the System Usability Scale (SUS) questionnaire in the measurement of e-commerce usability has been widely carried out. However, the SUS score is not an adequate measure to express the level of user acceptance and satisfaction.
Tenia Wahyuningrum +2 more
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Heuristic evaluation for games
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 2008Most video games require constant interaction, so game designers must pay careful attention to usability issues. However, there are few formal methods for evaluating the usability of game interfaces. In this paper, we introduce a new set of heuristics that can be used to carry out usability inspections of video games.
David Pinelle +2 more
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Heuristic-Based Usability Evaluation Support
Proceedings of the XXI International Conference on Human Computer Interaction, 2021Heuristic evaluation is a popular inspection method principally used for the assessment of usability according to expert-based criteria. Since its (practical) emergence in the early 90s, it has become one of the most widely-used method, mainly utilized for formative usability assessments at large.
Jon Fernández, José A. Macías
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Comparing heuristic evaluation and MALTU model in interaction evaluation of ubiquitous systems
Simpósio Brasileiro de Fatores Humanos em Sistemas Computacionais, 2020Ubiquitous systems are made up of sensors and smart devices that communicate with each other to achieve certain goals. They have specific characteristics, such as transparency, attention, calmness, mobility, and context-awareness.
José Cezar de Souza Filho +2 more
semanticscholar +1 more source

