Designing orthopaedic seat cushion made of rattan using quality function deployment approach. [PDF]
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Comparative associative and discriminative value of inflammatory, coagulation, hypoxia-perfusion, and electrolyte-metabolic indices for early respiratory physiological decompensation in acute pancreatitis. [PDF]
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Evaluation method and design of greenhouse pear pollination drones based on grounded theory and integrated theory. [PDF]
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Quality function deployment approach to urban ecological public art design centred on resident needs. [PDF]
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Modularizing services: A modified HoQ approach
Computers and Industrial Engineering, 2012Compared with manufacturing, the modularization of services has rarely been dealt with, despite its potential benefits. More specifically, the question of how to modularize services in the practical context is still an unexplored subject. In response, this paper proposes a solid framework for service modularization, by employing and modifying the House
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