Results 281 to 290 of about 3,702,544 (353)
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, 2021
Given an increased call for examining ethics in the hospitality industry, this research examines how ethical leadership influences the job stress and performance quality of customer-contact employees in the hospitality industry.
Charles H. Schwepker, C. Dimitriou
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Given an increased call for examining ethics in the hospitality industry, this research examines how ethical leadership influences the job stress and performance quality of customer-contact employees in the hospitality industry.
Charles H. Schwepker, C. Dimitriou
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International Journal of Contemporary Hospitality Management, 2021
Purpose This study aims to examine the effect of frontline managers’ green mindfulness on their green creativity directly and through green creative process engagement (GCPE).
M. Kalyar, Fahad Ali, Imran Shafique
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Purpose This study aims to examine the effect of frontline managers’ green mindfulness on their green creativity directly and through green creative process engagement (GCPE).
M. Kalyar, Fahad Ali, Imran Shafique
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International Journal of Contemporary Hospitality Management, 2022
Purpose Employee engagement serves as a critical strategy for tourism and hospitality organizations to support their employees and fight adversity. This study aims to investigate the antecedents and effects of employee engagement and examine innovative ...
Xiaoming (Rose) Liu +3 more
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Purpose Employee engagement serves as a critical strategy for tourism and hospitality organizations to support their employees and fight adversity. This study aims to investigate the antecedents and effects of employee engagement and examine innovative ...
Xiaoming (Rose) Liu +3 more
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Industrial management & data systems, 2022
PurposeThe hospitality industry has witnessed numerous changes to enhance the stay experience of guests. To offer a memorable stay experience, the industry has started deploying intelligent robots.
Shivam Gupta +4 more
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PurposeThe hospitality industry has witnessed numerous changes to enhance the stay experience of guests. To offer a memorable stay experience, the industry has started deploying intelligent robots.
Shivam Gupta +4 more
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International Journal of Contemporary Hospitality Management, 2023
Purpose This study aims to critically review the emerging technological developments and digitalization efforts in the hospitality and tourism (HT) industry and discuss the implications of digitalization on various stakeholders (e.g.
Ozgur Ozdemir +3 more
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Purpose This study aims to critically review the emerging technological developments and digitalization efforts in the hospitality and tourism (HT) industry and discuss the implications of digitalization on various stakeholders (e.g.
Ozgur Ozdemir +3 more
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Supervisor incivility and turnover intention of the employees in the hospitality industry of China
International Journal of Contemporary Hospitality Management, 2022Purpose As supervisor incivility and its negative effect may impact employees’ psychological health and even the sustainable development of hospitality enterprises, this study aims to explore the channels through which it affects employee turnover ...
Jie Yin, Yingchao Ji, Yensen Ni
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Tourism and Hospitality Research, 2022
The European Union has enacted several strategies to reach sustainability and tackle climate change. Among them, the New circular economy action plan and the Farm to Fork Strategy could represent for hotels, restaurants and resorts the leverage points ...
Christian Bux, V. Amicarelli
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The European Union has enacted several strategies to reach sustainability and tackle climate change. Among them, the New circular economy action plan and the Farm to Fork Strategy could represent for hotels, restaurants and resorts the leverage points ...
Christian Bux, V. Amicarelli
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Journal of Hospitality & Tourism Research
Given that artificial intelligence (AI) is significantly transforming businesses, it is crucial to examine how AI will change the future of the hospitality and tourism industry.
Hyunsu Kim +3 more
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Given that artificial intelligence (AI) is significantly transforming businesses, it is crucial to examine how AI will change the future of the hospitality and tourism industry.
Hyunsu Kim +3 more
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International Journal of Hospitality Management, 2021
We investigate how workplace bullying leads to employee emotional exhaustion through its detrimental effects on mindfulness. Extant research investigated mindfulness as a trait and treated it as a predictor or moderator.
H. Said, Cem Tanova
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We investigate how workplace bullying leads to employee emotional exhaustion through its detrimental effects on mindfulness. Extant research investigated mindfulness as a trait and treated it as a predictor or moderator.
H. Said, Cem Tanova
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Acceptance of service robots: a meta-analysis in the hospitality and tourism industry
Journal of Hospitality Marketing & Management, 2023Robot services have become an essential competitive differentiator in the hospitality and tourism industry. Seminal studies indicate the need for more profound knowledge about the factors that can increase the acceptance of service robots.
W. Ladeira, M. G. Perin, F. Santini
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