Results 111 to 120 of about 2,227,545 (353)
ABSTRACT Digital platform (DP) enterprises have risen to the top of the global economy by inverting traditional business models. They earn money through matchmaking, transaction facilitation, and efficient orchestration of other stakeholders' resources.
Lukas R. G. Fitz, Jochen Scheeg
wiley +1 more source
Business Guests Satisfaction in the Hotel Industry: A Case Study of North American Hotel Chains [PDF]
This paper considers the problem of satisfaction of business guests with hotel brands in North America. In analysis we used the guests responses (scores) given for 12 different elements of hotel product.
Milan Bradić+2 more
doaj
Environmental accounting as perspective for hotel sustainability: literature review
Purpose – Competitive environment and numerous stakeholders’ pressures are forcing hotels to comply their operations with the principles of sustainable development, especially in the field of environmental responsibility. Therefore, more and more of them
Sandra Janković, Dubravka Krivačić
doaj +1 more source
Is High‐Touch Enough? Personalization‐Supporting Technology in Hotel Service: A Data‐Driven Approach
ABSTRACT The paper examines personalization‐supporting technologies (PST) in hotel service, differentiating between high‐touch (personal) and high‐tech (digital) technologies. It reveals that in the sampled hotel industry, high‐touch technologies are the preferred choice.
Kitti Hiezl, Petra Gyurácz‐Németh
wiley +1 more source
Improving competitiveness of economic entities hotel business
This article deals with the problem of increasing the competitiveness of Russian enterprises of the hotel business. The relevance of the chosen topic is justified by the increased level of competition in the considered market, changes in the state policy
O. V. Babich, E. A. Tarasova
doaj
The tourism sector has become a very important worldwide industry because it generates many job positions, impact on the economy as well as creating benefits for growth and increase of demands. It is a destination that advances towards the future without losing its essence, its history, traditions and customs.
Silva Gabriel, Michelle Deyanira+1 more
openaire +2 more sources
ABSTRACT Over the past 60 years, changes in the European agricultural sector have driven migration flows from rural to urban areas, resulting in land abandonment and soil degradation. Rural, nature‐based tourism and outdoor recreation can help reverse negative trends, with growing academic interest in cycle tourism for its economic and social ...
Monica C. M. Parlato, Andrea Pezzuolo
wiley +1 more source
Managing customer behaviour dynamics in the multi-channel e-business environment: Enhancing customer relationship capital in the global hotel industry [PDF]
Panos Louvieris+2 more
openalex +1 more source
ABSTRACT Drawing insights from virtue ethics and psychological perspectives on empathy, we propose a framework for integrating empathy, ethics, and efficacy (3E) to guide the responsible development and deployment of artificial intelligence (AI) technologies in consumer service encounters.
Kyoko Fukukawa, Rohit H. Trivedi
wiley +1 more source