Features of Business Communication in the Hotel and Restaurant Business
The article focuses on analyzing the specific features of business communication in the hotel and restaurant industry, particularly within the context of Ukraine during martial law. It identifies the key factors that influence effective communication in this sector, such as cultural awareness, clear messaging, emotional intelligence, and the ...
V. Zaichenko, M. Buhaieva
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The tourism sector has become a very important worldwide industry because it generates many job positions, impact on the economy as well as creating benefits for growth and increase of demands. It is a destination that advances towards the future without losing its essence, its history, traditions and customs.
Silva Gabriel, Michelle Deyanira +1 more
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The motif of stay as a criterion of segmentation of the users of hotel services
The aim of this paper is to look into the existence of differences in the average scores of service quality and customer satisfaction, depending on the motives of their stay at a hotel. Motives of guests stay at a hotel may be different, but mostly it is
Veljko Marinković, Dejan Sekulić
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OUTSOURCING OF HOTELS BUSINESS ENTERPRISES
The article analyzes the features of outsourcing in the hospitality industry. Outsourcing implies the existence of business processes that are passed on the basis of the contract of a long period of another organization that simplifies any field of activity which is not basic for a hotel. But, of course, the transfer of certain functions to outsourcing
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Multi-perspective hotel operation process anomaly prediction method based on graph transformer and autoencoder. [PDF]
Ma Y, Wu Y, Fang X.
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The carbon footprint of tourism businesses in Pavlodar region (Kazakhstan): Baseline assessment and decarbonization hot spots. [PDF]
Yessimova D +7 more
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Does Corporate Social Responsibility Influence Customer Loyalty? Insights from the Hotel Industry. [PDF]
Kumar Singh A +7 more
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Critical success factors for implementing robotic process automation in the hotel industry. [PDF]
Ge Y +4 more
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Do hotel green practices influence customer satisfaction? Evidence from the Indian hospitality sector. [PDF]
Singh AK +9 more
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