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Strategic analysis of customer relationship management—a field study on hotel enterprises
Total Quality Management and Business Excellence, 2003exaly
LEVELS OF INNOVATION IN HOTEL AND RESTAURANT ENTERPRISES
Innovation and investment mechanisms for the development of international relations and market economyopenaire +1 more source
Serviceology in the Activity of Hotel and Restaurant Enterprises
Collected Works of Uman National University of HorticultureL. M. Maliuha, V. O. Nepochatenko
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