HOTEL MANAGEMENT AND QUALITY OF HOTEL SERVICES [PDF]
Journal of Process Management and New Technologies, 2016 In conditions of increasing global competition, demands and needs of consumers, quality and quality management have become fundamental strategic factors of achieving profitability and competitiveness on the relentless tourism market.
Ivica Batinić
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Perspectives of business people and consumers of hotel services on changes to hotel tax rules in the city of Bogor [PDF]
E3S Web of Conferences, 2023 The Regional Revenue Agency for the city of Bogor (Bapenda) must prepare a regional regulation regarding regional taxes and regional levies referring to the Law on Financial Relations between the Central Government and Regional Governments, published in ...
Nurdialy Mela +4 more
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AN EXPLORATORY FACTOR ANALYSIS OF THAINESS EXPERIENCE-CENTRIC SERVICE CONSTRUCTION FOR BOUTIQUE HOTEL GUESTS [PDF]
Geo Journal of Tourism and Geosites, 2022 The COVID-19 outbreak has inevitably impacted the global hotel industry, which will result in a shift from traditional services to personalized and specialized services to reduce the confrontation.
Thanasit SUKSUTDHI +1 more
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Factors determining the improvement of hotel service quality as seen by customers of Sheraton Hotel in Warsaw [PDF]
Studia Periegetica, 2020 The aim of this article is to investigate the determinants and conditions influencing the quality of hotel services. After defining the essence of quality, the author presents the main reasons and conditions for relatively high costs of these services ...
Józef Perenc
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Intensification of the provision of additional hotel services as a factor in the development of business tourism in the city of Rostov-on-Don [PDF]
E3S Web of Conferences, 2021 This study is aimed at analyzing the peculiarities of the functioning of the hotel services market in the city of Rostov-on-Don and the Rostov region and identifying the specifics of providing additional hotel services by hospitality industry enterprises
Petrenko Antonina +2 more
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Development of a loyalty program based on the results of content analysis and questionnaire survey
Алматы технологиялық университетінің хабаршысы, 2021 Currently, the hotel services market is experiencing an increased supply growth, while the demand for hotel services is naturally decreasing, which leads to increased competition between hotel enterprises.
G. A. Utebekova +3 more
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El-Jizya: Jurnal Ekonomi Islam, 2022 The growth of sharia hotels in the hospitality industry is still foreign to the people of Indonesia, although halal tourism is starting to develop rapidly. One of the sharia hotels in the city of Medan is the Grand Jamee Medan Syariah Hotel. An Acehnese
Nuri Aslami, Karmila Sinaga
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Does Service Automation Affect Service Quality and Hotel Brand Image in Hotel Chains in Egypt: Managers' Point of View? [PDF]
Journal of Tourism, Hotels and Heritage, 2022 Quality and innovation are the two factors that hoteliers strive for in order to offer their guests innovative products and services. In addition, hotels offer a wide range of services to their consumers.
Ahmed Rabea +3 more
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Sistem Reservasi on Line dan Penerapan Metode Servqual pada Hotel TriJaya Cirebon
JuTISI (Jurnal Teknik Informatika dan Sistem Informasi), 2017 — Information and technology are growing rapidly and are being used in numerous fields. Hotel industry is one of the many fields that utilize information and technology.
Julianti Kasih +1 more
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Therapeutic hospitality in the digital age: Exploring behavioral and psychological consequences of guest interactions with AI-powered chatbots [PDF]
المجلة العلمیة لکلیة السیاحة والفنادق جامعة الأسکندریةThis research aims to explore the impact of guest interaction with AI-powered chatbots on the quality of guest experience in innovative services of therapeutic hotels and to verify its impact on digital empowerment and perceived psychological safety ...
Karem Selem +3 more
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