Results 11 to 20 of about 230 (105)

Customer Loyalty Management in Hotel and Restaurant Establishments in the Face of New Challenges [PDF]

Problemi Ekonomiki, 2020
The article proves that the current situation, which is characterized by a political and socio-economic crisis in Ukraine, has been complicated by the consequences of the COVID-19 coronavirus pandemic, and together they have led to new challenges in the ...
Zhehus Olena V. , Illiashenko Olena V.
doaj   +1 more source

Digital Communication and the Crisis Management in Hotel Management: A Perspective in the Euroregion North of Portugal and Galicia (ERNPG)

Administrative Sciences, 2023
The current unprecedented globalization of the social economy, with worldwide mobility of people, products and services in an increasingly connected market and society, has promoted the rapid geographic spread of the coronavirus (i.e., crisis management)
Diana Cardoso, Bruno Sousa, Dália Liberato, Pedro Liberato, Eunice Lopes, Francisco Gonçalves, Victor Figueira   +6 more
doaj   +1 more source

Hotel business: customer loyalty management [PDF]

E3S Web of Conferences, 2022
The relevance of the chosen direction of the research is due to the need to develop modern marketing management technologies for the adaptation, survival and further development of hotel and restaurant industry, taking into account the fact that the ...
Kuzubov Alexey, Maksimenko Aleksandr
doaj   +1 more source

Developing the Skills of Tourism and Hospitality Workers in Al Ahsa in Light of the Saudi Vision 2030

Scientific Journal of King Faisal University: Humanities and Management Sciences, 2020
The success of any tourism or hotel establishment depends primarily on its human resources. This requires more attention and development of the human element and its skills, as a basis for competition in the tourism and hospitality sector, as being a ...
Wagih Mohamed Salama, Hossam Said Shehata   +1 more
doaj   +1 more source

دور القوة التنظيمية فى إحداث التغيير التنظيمى (دراسة ميدانية على المنشأت الفندقية) [PDF]

المجلة العلمية للدراسات والبحوث المالية والإدارية, 2020
هدف هذا البحث إلى معرفة دور القوة التنظيمية في التغيير التنظيمي للمنشآت الفندقية بمحافظة القاهرة، وتم استخدام قائمة الاستقصاء کأداة رئيسية لجمع البيانات، وتم استخدام القائمة موجهة للعاملين وبلغ حجم مجتمع البحث (28016 مفردة) وبلغت عينة البحث (378) مفردة ...
أيمن عادل عيد, نادر سمير شاکر, هانى أحمد رفعت   +2 more
doaj   +1 more source

Drivers and Challenges for Future Events and their Impact on Hotel Industry [PDF]

African Journal of Hospitality, Tourism and Leisure, 2022
Events are a vital ongoing industry either because of their necessity for the daily operation of enterprises and countries or because of their enormous economic returns.
Omar A. Alananzeh
doaj   +1 more source

FACTORS INFLUENCING THE USE OF MODERN MANAGEMENT METHODS IN TOURISM ORGANIZATIONS [PDF]

Geo Journal of Tourism and Geosites
The paper focuses on the use of modern management methods in hotel establishments. For the development of hotel establishments, it is important to respond to current changes and trends in the current unstable and constantly changing environment.
Peter GALLO*, Bohuslava MIHALČOVÁ, Jozef LUKÁČ, Beáta BALOGOVÁ, Jozefína HVASTOVÁ, Mária MAJHEROVÁ   +5 more
doaj   +1 more source

Geography of Spatial-Temporal Features of the Hotel Collective Accommodation Facilities in Ukraine

Людина і довкілля: Проблеми неоекології, 2021
The hotel industry plays one of the main roles in the development of the Ukrainian economy. Collective accommodation is one of the main links in the tourism industry, so it is very important to analyze their current state, identify problems and prospects
S. G. Melnychenko, L. M. Bohadorova
doaj   +1 more source

Effect of Innovation, Knowledge Sharing and Trust Culture on Hotels' SMEs Growth in Eswatini [PDF]

African Journal of Hospitality, Tourism and Leisure, 2021
Innovation, knowledge sharing and trust culture contribute significantly to hotel small and medium enterprises (SMEs) in the leisure and hospitality industry.
Orthodox Tefera , Wilson Dlamini
doaj   +1 more source

DIGITALIZATION OF CUSTOMER SERVICE IN HOTEL ESTABLISHMENTS OF UKRAINE

International scientific journal "Internauka". Series: "Economic Sciences", 2022
The article highlights the impact of digitalization on the functioning of the hotel business in Ukraine, in particular, the peculiarities of service in hotel establishments are considered on the example of a settlement. The service process in hotel establishments is quite stable and has not changed for many years.
Iryna Andrenko, Iuliia Krasnokutska, Andrii Kariuk   +2 more
openaire   +1 more source