Results 11 to 20 of about 1,047,348 (326)
The Role of Business Process Management in Hotel Innovation and Competitiveness
Tourism and HospitalityThis article presents findings from an investigation into the role of business process management and performance measurement in fostering innovation and enhancing competitiveness within hotels in Slovakia. Its aim is to assess the current application of
Lubica Sebova +2 more
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Hotel Guest Satisfaction: A Predictive and Discriminant Study Using TripAdvisor Ratings
Administrative SciencesUnderstanding and promoting guest satisfaction is central to the economic sustainability of the hospitality industry. Satisfaction influences consumers’ booking intentions, hotel choice, loyalty, and the reputation and performance of accommodation ...
Quiviny Jorge De Oliveira-Cardoso +2 more
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Tourism and HospitalityThis study aims to understand solo female travellers’ hotel experiences in Canada by analyzing online reviews from TripAdvisor. We employed keywords such as “solo female” and “single female” to identify online reviews, followed by a manual review process
Feiyan Zhou +2 more
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Preliminary Economic Impacts of the COVID-19 Pandemic on the Hotel Sector in South Africa [PDF]
African Journal of Hospitality, Tourism and Leisure, 2021 Emerging infectious diseases and pandemics place a substantial burden on global economies and public health. The hospitality industry and global health pandemics are fundamentally linked, and the sector is highly vulnerable to pandemics.
Reshma Sucheran
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Journal of Knowledge Management, 2023 Purpose This paper aims to analyze factors based on organizational knowledge management (KM; transactional memory systems and knowledge-oriented leadership [K-OL]) that help firms to mitigate conflicts based on task management at work, with the aim to ...
M. J. Donate +2 more
semanticscholar +1 more source
Administrative Sciences, 2023 The current unprecedented globalization of the social economy, with worldwide mobility of people, products and services in an increasingly connected market and society, has promoted the rapid geographic spread of the coronavirus (i.e., crisis management)
Diana Cardoso +6 more
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Journal of Tourism and Gastronomy Studies, 2023 Regardless of the type of business, the common goal of every establishment is to make sustainable profits and thus to ensure its continuity. In the service sector, which also includes tourism establishments, where social relations and labor power are ...
Şerif Ahmet Demi̇rdağ, Eray Turpcu
semanticscholar +1 more source
Decision Making: Applications in Management and Engineering, 2021 The purpose of this study was to determine the success criteria for innovative management in hotel establishments that have a corporate identity in the Turkish city of Giresun as well as to find out the best hotel by ranking them based on the determined ...
Şerif Ahmet Demi̇rdağ +2 more
semanticscholar +1 more source
Hotel business: customer loyalty management [PDF]
E3S Web of Conferences, 2022 The relevance of the chosen direction of the research is due to the need to develop modern marketing management technologies for the adaptation, survival and further development of hotel and restaurant industry, taking into account the fact that the ...
Kuzubov Alexey, Maksimenko Aleksandr
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Scientific Journal of King Faisal University: Humanities and Management Sciences, 2020 The success of any tourism or hotel establishment depends primarily on its human resources. This requires more attention and development of the human element and its skills, as a basis for competition in the tourism and hospitality sector, as being a ...
Wagih Mohamed Salama +1 more
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