Results 41 to 50 of about 3,000 (166)

Identification of the key factors for success in the hotel sector

open access: yesIntangible Capital, 2018
Purpose: The aim of this work is to identify the key factors for success in the hotel sector. This objective is motivated by the importance of tourism in the Spanish economy, taking into account the fact that it represents 11.1% of the GDP and accounts ...
Fernando Campa-Planas   +2 more
doaj   +1 more source

Quality Externalities among Hotel Establishments: What is the Impact of Tour Operators? [PDF]

open access: yesTourism Economics, 2005
This paper is about quality decisions in a vertical structure, in which competitive producers sell to ‘powerful retailers’. Specifically, the analysis focuses on the role played by the tour operator (TO) in quality investments when distributing the capacity of a given tourism destination.
Vera-Hernandez, Marcos, Calveras, Aleix
openaire   +2 more sources

Proposal for the implementation of pro-environmental behaviours in the form of open eco-innovations – A perspective of consumers of hotel services

open access: yesJournal of Open Innovation: Technology, Market and Complexity, 2023
The role of eco-innovations in the contemporary hotel business is not only a marketing façade aiming at attracting the attention of a potential guest with a high environmental awareness, but more and more often it becomes a form of the operationalisation
Marek Bugdol   +2 more
doaj   +1 more source

Adaptation of business hotels to the needs of disabled tourists in Poland [PDF]

open access: yesProblems and Perspectives in Management, 2019
This paper presents an overview of the issues related to the readiness of Polish hotel establishments to develop the business tourism services for disabled tourists.
Ewa Lipianin-Zontek, Irena Szewczyk
doaj   +1 more source

Establishing Customer Satisfaction to Increase Customer Loyalty in Collin Beach Hotel

open access: yesIndonesian Journal of Contemporary Multidisciplinary Research, 2023
This research is conducted on the basis of phenomena related to experiential marketing, service quality, customer satisfaction and customer loyalty. This research is conducted through a quantitative survey at the Collin Beach Hotel in the village of Latuhalat, Ambon, as the object of research.
Walter Tabelessy   +2 more
openaire   +1 more source

THE EXTENT OF COMPUTERIZATION IN BIG COMPANIES OF THE SPANISH HOTEL SECTOR

open access: yesEnlightening Tourism: A Pathmaking Journal, 2015
This is the first study of the hotel sector regarding the extent of computerization in its big companies. This study examines the extent of computerization in big companies of the Spanish hotel sector with the aim of confirming the viability and ...
Alfonso Infante-Moro   +2 more
doaj   +1 more source

ORGANIZATION OF PSYCHOLOGICAL SUPPORT SERVICES IN HOTEL AND RESTAURANT BUSINESS ESTABLISHMENTS

open access: yesMarket Infrastructure, 2023
The modern world is characterized by stressful situations that can affect a person's mental health and cause mental health problems, such as depression, anxiety, and mental disorders. It is more acutely felt during travels, when a person is in an unfamiliar environment and is forced to adapt to new conditions.
Hanna Timchenko   +2 more
openaire   +1 more source

The importance of communication through social media in building clients satisfaction for hotel institutions

open access: yesJournal of Innovations and Sustainability
Purpose. This study aims to understand how to build a positive relationship between communication via social media and customer satisfaction for classified hotel establishments, with a particular focus on the Marriott International hotel chain.
Asma Boukhaoua, Fares Habbache
doaj   +1 more source

Impact of organizational trust on organizational commitment: the moderating effect of national identity

open access: yesCogent Social Sciences
The main objective of this study is to examine the moderating effect of employees’ national identity on organizational trust and organizational commitment among employees in hotel establishments in the Hail region, of Saudi Arabia. A conceptual model was
Abdullah M. Alomran   +2 more
doaj   +1 more source

Entrepreneurial orientation in hotel establishments

open access: yes, 2015
The present paper analyses the influence of entrepreneurial orientation (integrated approach) and its dimensions (individual approach) on hotel performance. We pose a structural equation model (SEM) Partial Least Square (PLS) through Smart PLS 3.1.9 on a dataset obtained by means of a questionnaire emailed to 102 hotel directors between January and ...
Yañez Araque, Benito   +1 more
openaire   +2 more sources

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