Check-in to the future: Exploring the impact of contemporary information technologies and artificial intelligence on the hotel industry [PDF]
The hotel industry is undergoing significant change as a result of technological advancements and shifting guest preferences. Artificial intelligence (AI) is playing an increasingly important role in this transformation, allowing hotels to provide ...
Štilić Anđelka+2 more
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THE PROCUREMENT PROCESS IN THE HOTEL INDUSTRY∗
Procurement has a vital role in the hotel industry, with hotel performance depending largely upon how well it operates. This role consists of ensuring the continuous supply of a hotel and its departments with the materials and equipment required to operate a hotel, enable its warehousing and transportation divisions to function properly and ensure the ...
Pavia, Nadia, Ivanovic, Sasa
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Using segmentation to compete in the age of the sharing economy: testing a core-periphery framework [PDF]
Airbnb has emerged as a credible competitive threat to the hotel industry. Consequently, hotel brands are having to rethink the experiences they provide to customer in an increasingly competitive environment.
Lehto, Xinran+2 more
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Innovation activity in the hotel industry [PDF]
Publicado
Ester Martĺnez-Ros+1 more
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This study examines the importance of online reviews for price determination in the hotel industry in the pre-pandemic period. The research is conducted for Croatian small open economy with a developed tourism sector.
Palić Irena, Palić Petra, Banić Frane
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Еvaluation of the development strategy of the hotel and restaurant industry of Ukraine
In modern conditions, the development of the domestic hotel and restaurant industry is accompanied by significant problems caused by the COVID-19 pandemic and the full-scale war with the Russian Federation, which necessitates the search for promising ...
Olha Nikolaichuk
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Exploring resilience of the hotel industry using the example of Polish regions: The case of COVID-19 pandemic [PDF]
PURPOSE: This study explores the relationship between the resilience of the hotel industry (an underdeveloped concept) and the factors that support the development of this industry.
Ewa Wszendybył-Skulska+4 more
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Towards an understanding of corporate image in the hospitality industry East Java, Indonesia
The purpose of this study is to determine how the perceptions and understandings of hotel managers in East Java to improve the corporate image as a hotel marketing strategy. Research respondents are managers who work in the hospitality industry.
Boge Triatmanto+2 more
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The role of strategic groups in understanding strategic human resource management [PDF]
Purpose – This article explores how understanding the challenges faced by companies’ attempts to create competitive advantage through their human resources and HRM practices can be enhanced by insights into the concept of strategic groups within ...
Doherty, Liz+2 more
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Sustainability in the global hotel industry [PDF]
Purpose – The purpose of this paper is to provide an exploratory review of how the global hotel industry publicly communicates its approach to sustainability. Design/methodology/approach – The paper begins with an outline of the growing importance of ...
Jones, Peter+2 more
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