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The changing landscape of hotel revenue management and the role of the hotel revenue manager
Journal of Revenue and Pricing Management, 2014Modern revenue management practices were implemented into the hotel industry in the 1990s in an effort to provide hotels and resorts with greater profitability. As improvements were made to the practice, the role of the hotel revenue manager evolved to meet these changes.
Mark Ferguson, Ferguson Mark
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RAMS Issues in Hotels Management [PDF]
CEUR Workshop Proceedings, Vol-2104: Proceedings of the 14th International Conference on ICT in Education, Research and Industrial Applications.
Integration, Harmonization and Knowledge Transfer. Volume II: Workshops, 2017 The paper contains novel results obtained in area of cost effective ho- tel management based on qualitative analysis of Key Performance Indicators (KPIs). Five RAMS attributes (reliability, availability, maintainability, safety and security) and associated KPIs are considered as business critical.
Vladimir V. Sklyar +1 more
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2020
Examines the development and modern concepts of hotel management — system, process and situational approaches. Describes the features of hospitality management related to the organization of the network business, using franchising and management companies.
Svetlana Ogneva +2 more
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Examines the development and modern concepts of hotel management — system, process and situational approaches. Describes the features of hospitality management related to the organization of the network business, using franchising and management companies.
Svetlana Ogneva +2 more
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Knowledge Management on Hotels: The Case of Greek Hotels
2020The scope of this chapter is to examine the case of knowledge management on the hotel business. The search for quality is directly related to the conversion of personal knowledge into a collective asset. In order to explore the processes leading to effective knowledge management, concepts such as this one are studied learning organizations, practice ...
Lambros Vasiliadis +2 more
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Managing Hotel Reservations with Uncertain Arrivals
Operations Research, 1996Based on our interactions with managers at two large hotels, we present a realistic model of the hotel reservation problem. Unlike traditional models, ours does not assume that all customers arrive simultaneously on the targeted booking date.
Gabriel R. Bitran, Stephen M. Gilbert
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Hotel managers' careers and their impact on hotels in Britain
International Journal of Hospitality Management, 1987Abstract The career succession of senior and middle managers clearly affects the culture of the organizations in which they work. But m relatively ‘closed’ industries where industry and occupational norms are a major determinant of career paths, what influence do organizations have on their managers' attitudes?
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Change demands on hotel management
1994In the following paper I wish to review in detail those areas of hotel management subject to change brought about by new data and communications technologies. The main point of emphasis is on innovations made in the sectors of purchasing and merchandise economy.
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Diversity management in hotels
Journal of Hospitality and Tourism Insights, 2019Purpose The purpose of this paper is to investigate the importance of ethnic, gender and religious diversity management practices (DMPs) and the level of implementation from perspectives of five-star hotels in Egypt. Besides, it also examines the moderating role of empowerment and capability development (CD) between the importance and the ...
Zakaria Elkhwesky +2 more
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Cornell Hotel and Restaurant Administration Quarterly, 1998
A survey of 77 general managers in large hotels (over 500 rooms) in the United States shows that the general manager is primarily focused on basic business considerations, most particularly revenue measures. The study also indicates that the career track to reach general manager has changed as a result of what appears to be a flattening of the hotel ...
Robert H. Woods +3 more
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A survey of 77 general managers in large hotels (over 500 rooms) in the United States shows that the general manager is primarily focused on basic business considerations, most particularly revenue measures. The study also indicates that the career track to reach general manager has changed as a result of what appears to be a flattening of the hotel ...
Robert H. Woods +3 more
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Gostinichnoe delo (Hotel Business), 2023
Crisis forecasting is an extremely important area of risk reduction in business. These forecasts help in developing measures to mitigate the negative socio-economic consequences of the crisis. The article analyzes the methods of anti-crisis management in the hotel business.
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Crisis forecasting is an extremely important area of risk reduction in business. These forecasts help in developing measures to mitigate the negative socio-economic consequences of the crisis. The article analyzes the methods of anti-crisis management in the hotel business.
openaire +1 more source