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Top management green commitment and green intellectual capital as enablers of hotel environmental performance: The mediating role of green human resource management

Tourism Management, 2022
The importance of hotel environmental performance has been acknowledged by scholars. However, the factors that drive hotel environmental performance have not been thoroughly investigated.
Kavitha Haldorai   +2 more
exaly   +2 more sources

Hotel management

2020
Examines the development and modern concepts of hotel management — system, process and situational approaches. Describes the features of hospitality management related to the organization of the network business, using franchising and management companies.
Svetlana Ogneva   +2 more
openaire   +2 more sources

Tourism, environment and hotel management: an innovative perspective to address modern trends in contemporary tourism management

Business Process Management Journal, 2021
PurposeThis paper aims to provide a valid insight into consumers' minds while considering word of mouth (WOM), brand image and uniqueness as independent variables while considering the tourism industry as the primary stakeholder.Design/methodology ...
Chunhui Huo   +4 more
semanticscholar   +1 more source

Research and implementation of the customer-oriented modern hotel management system using fuzzy analytic hiererchical process (FAHP)

Journal of Intelligent & Fuzzy Systems, 2021
Hotel industry, as the pillar industry of the tertiary industry, is developing at a rapid pace under the background of rapid economic growth and strong support for the tourism industry.
Qian Wang, Bo Zhang
semanticscholar   +1 more source

Green marketing orientation: achieving sustainable development in green hotel management

Journal of Hospitality Marketing & Management, 2019
The sustainable consumption behavior of customers affects the sustainable development of society. Customers’ pro-environment behavior provides economic benefits to society and ensures the sustainable development of the environment.
K. Chung
semanticscholar   +1 more source

Designing Collaboration Process Facilitation in Hotel Management Teams to Improve Collaboration Performance

, 2020
This study proposes a structured collaboration process providing procedural guidance to facilitate smooth collaboration among hotel management teams. Design science research (DSR) and action research methodologies were followed to develop and evaluate an
Shixuan Fu   +4 more
semanticscholar   +1 more source

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