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Green supply chain management, environmental costs and supply chain performance in the hotel industry: the mediating role of supply chain agility and resilience

Current Issues in Tourism, 2023
Although developing a green supply chain is a topic of growing interest in the hotel industry, research on hospitality green supply chain management (GSCM) is limited.
Zahed Ghaderi   +5 more
semanticscholar   +1 more source

Linking hotel environmental management initiatives and sustainable hotel performance through employees’ eco-friendly behaviour and environmental strategies: a moderated-mediated model

European Business Review, 2023
Purpose The purpose and current research objective is to determine sustainable hotel performance through hotel environmental management initiatives (HEMI) with the mediating influence of employee’s’ eco-friendly behaviour (EEB), and to determine the ...
S. Rehman   +4 more
semanticscholar   +1 more source

Efficiency of Hotel Management. Training of Specialists in Hotel Industry Field

, 2020
The article deals with the main issues recently faced by the hospitality industry, as well as suggestions for their elimination and minimization. The study has shown that the main issues include the large gap between the practical and theoretical aspects
R. N. Ushakov   +4 more
semanticscholar   +1 more source

Management commitment to the ecological environment, green work engagement and their effects on hotel employees’ green work outcomes

International Journal of Contemporary Hospitality Management, 2022
Purpose Using social exchange, signaling, job demands-resources and reformulation of attitude theories, the purpose of this paper is to propose and test a research model in which green work engagement (GWEN) mediates the impact of management commitment ...
Tuna Karatepe   +4 more
semanticscholar   +1 more source

ICTs in hotel management: a research review

International Journal of Contemporary Hospitality Management, 2019
Purpose Hotels are dependent on information and communication technologies (ICTs) for both their internal management and their relationships with customers and the other stakeholders.
R. González, J. Gascó, Juan Llopis
semanticscholar   +1 more source

Combining object detection and causality mining for efficient development of augmented reality-based on-the-job training systems in hotel management

New Rev. Hypermedia Multim., 2019
The purpose of this study is to propose a methodology for establishing an augmented reality (AR)-based model for efficient OJT through object detection and causality mining, a novel text analysis method. Articles on hotel management published in the last
Gukwon Koo, Namyeon Lee, O. Kwon
semanticscholar   +1 more source

Green human resource management, perceived green organizational support and their effects on hotel employees’ behavioral outcomes

International Journal of Contemporary Hospitality Management, 2021
Purpose This paper aims to propose a research model that explores perceived green organizational support (OS) as a mediator of the effect of green human resource management (GHRM) on job performance (JP) and organizational citizenship behavior toward ...
M. Aboramadan, Osman M. Karatepe
semanticscholar   +1 more source

Hotel management’s attempts at repairing customers’ trust

, 2019
The present study explores the discursive practice of the hospitality industry in addressing competence-based, benevolence-based, and integrity-based accusations of trust violation made by dissatisfied customers on TripAdvisor.
Victor Ho
semanticscholar   +1 more source

Entrepreneurship Education and Entrepreneurial Intention Among Tourism and Hotel Management Students: The Mediating Role of Entrepreneurial Self-Efficacy and the Moderating Role of Grit

SAGE Open
The present study aims to examine effective measures to enhance the effects of entrepreneurship education (EE) on university students’ entrepreneurial intention (EI) through entrepreneurial self-efficacy (ESE) and grit.
Hong-xin Zhang, Hong-xia Chen
semanticscholar   +1 more source

Is coolness important to luxury hotel brand management? The linking and moderating mechanisms between coolness and customer brand engagement

International Journal of Contemporary Hospitality Management, 2022
Purpose This study aims to contribute by forming the concept of luxury hotel brand (four- and five-star hotel) coolness and revealing its promoting role to customer brand engagement with brand satisfaction and brand love as connecting components and ...
N. H. Khôi, A. Le
semanticscholar   +1 more source

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