Results 211 to 220 of about 215,484 (272)
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The Compass, 2021
Recent improvements through machine learning in speech technologies and natural language processing has prompted active interest in the development of conversational agents for various tasks.
Aman Khullar +10 more
semanticscholar +1 more source
Recent improvements through machine learning in speech technologies and natural language processing has prompted active interest in the development of conversational agents for various tasks.
Aman Khullar +10 more
semanticscholar +1 more source
CHI Extended Abstracts, 2021
: Interactive voice response (IVR) forums such as CGNet Swara and Avaaj Otalo have played a pivotal role in empowering marginalised communities by providing an avenue to make their voice heard through simple phone calls.
Vishnu Prasad +4 more
semanticscholar +1 more source
: Interactive voice response (IVR) forums such as CGNet Swara and Avaaj Otalo have played a pivotal role in empowering marginalised communities by providing an avenue to make their voice heard through simple phone calls.
Vishnu Prasad +4 more
semanticscholar +1 more source
Novel Telephone-Based Interactive Voice Response System for Incident Reporting.
Joint Commission Journal on Quality and Patient Safety, 2021BACKGROUND The voluntary reporting of medical errors and near misses is a well-established patient safety reporting mechanism. However, studies suggest that these incident reporting systems (IRSs) detect less than 10% of all adverse events. Improving the
Ben McNiven, Andrew D. Brown
semanticscholar +1 more source
International Conference on Information and Knowledge Management, 2022
The task of POI attribute acquisition, which aims at completing missing attributes (e.g., POI name, address, status, phone, and open/close time) for a point of interest (POI) or updating existing attribute values of a POI, plays an essential role in ...
Jizhou Huang, Haifeng Wang, Shaolei Wang
semanticscholar +1 more source
The task of POI attribute acquisition, which aims at completing missing attributes (e.g., POI name, address, status, phone, and open/close time) for a point of interest (POI) or updating existing attribute values of a POI, plays an essential role in ...
Jizhou Huang, Haifeng Wang, Shaolei Wang
semanticscholar +1 more source
Interactive voice response: Review of studies 1989–2000 [PDF]
Behavior Research Methods, 2002 A systematic review of the use of interactive voice response (IVR) was conducted. IVR is a telephone interviewing technique in which the human speaker is replaced by a high-quality recorded interactive script to which the respondent provides answers by pressing the keys of a touch telephone (touchphone).
Lynne Parkinson
exaly +3 more sources
Lessons and pitfalls of interactive voice response in medical research
Contemporary Clinical Trials, 2007Interactive voice response (IVR) technology is a robust method of data collection that has been underutilized in behavioral medicine and clinical pharmacotherapy research. While it is clear that there is an increasing interest in this technology, published research in the medical field has not described its implementation with sufficient detail to ...
Amy James, Robert H Aseltine
exaly +3 more sources
Interactive Voice Response field classifiers
2008 IEEE International Conference on Systems, Man and Cybernetics, 2008Accurate classification of caller interaction within Interactive Voice Response systems would assist corporations to determine caller behaviour within these solutions. This paper proposes an application, which employs artificial neural networks that could assist contact centers to determine caller activity within their automated systems.
Pretesh B. Patel, Tshilidzi Marwala
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Dynamic interactive voice response (IVR) platform
Eurocon 2013, 2013Interactive Voice Response (IVR) systems can handle up to 60% of the incoming calls in the call center. Since it promotes self-serving and decreases the number of the agents in the call center, it may lead to improved customer and call center agent satisfaction, increased revenue, and reduced cost.
Ramazan Karademir, Emre Heves
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English Treebank of Mapúa University Smart Interactive Voice Response System
International Conference on Humanoid, Nanotechnology, Information Technology,Communication and Control, Environment and Management, 2020Treebanks are linguistically annotated corpus of natural language texts represented as a database. It is vital in natural language processing (NLP), which allows the interaction and communication between computers and the human language. It is behind the
Dionis A. Padilla +2 more
semanticscholar +1 more source
Designing a call center with an IVR (Interactive Voice Response)
Queueing Systems, 2010zbMATH Open Web Interface contents unavailable due to conflicting licenses.
Polyna Khudyakov +2 more
openaire +1 more source