Results 221 to 230 of about 215,484 (272)

Interactive Voice Response for the Visually Challenged

2023
Enterprise resource planning (ERP) is a type of software that businesses use to handle standard business processes including accounting, purchasing, project management, risk management, and supply chain management. ERP, which lets users observe daily operations and changes, is used by many organisations and academic institutions.
C. V. Suresh Babu, Micheal Devasya, Sudeep V. E., Sanjay Kumar J, Chandan Kumar Mandal   +4 more
openaire   +1 more source

Inherent Usability Problems in Interactive Voice Response Systems

Lecture Notes in Computer Science, 2011
We are often required to use interactive voice response (IVR) systems during daily life. However, users still find these systems difficult to navigate. By identifying the problems with IVR systems, we can work to make them more convenient and easier to use.
Hee-Cheol Kim, Ho-Won Kim, Kim Hee-Cheol   +2 more
exaly   +2 more sources

Extensible Interactive Voice Response

The Journal of the Acoustical Society of America, 2011
The present invention discloses a system and method for providing interactive voice response (IVR) applications executable on individual communication devices. Unlike current IVR applications that run from centralized voice servers, the present invention describes a system in which communication units initiate communication with a multimedia server ...
openaire   +1 more source

Implementation and barriers to uptake of interactive voice response technology aimed to improve blood pressure control at a large academic medical center.

Journal of the American Pharmacists Association, 2019
OBJECTIVES Blood pressure control among patients with hypertension is a widely recognized quality metric, but many large health systems fail to reach targets set by the Healthcare Effectiveness Data and Information Set.
Emily J. Ashjian, Anne Yoo, J. Piette, H. Choe, A. Thompson   +4 more
semanticscholar   +1 more source

Exploring the usability of interactive voice response system's design

Proceedings of the 3rd ACM Symposium on Computing for Development, 2013
In this work, we propose a 3-Dimensional information space to study the usability of different designs of Interactive Voice Response system (IVR). We study three different system design of IVR through real world experiment and control lab studies. Relative position of each system design is investigated in the proposed information space.
Siddhartha Asthana, Pushpendra Singh 0001, Amarjeet Singh 0001   +2 more
openaire   +1 more source

Improving Older Adults' Experience with Interactive Voice Response Systems

Telemedicine Journal and E-Health, 2011
Background: Interactive voice response (IVR) systems use computer-based voice recognition and software algorithms to conduct human/computer interactions. In recent years, there has been a proliferation of IVR applications in business and healthcare.
Claude Messier
exaly   +3 more sources

Interactive voice response method and apparatus

The Journal of the Acoustical Society of America, 2010
An interactive voice response method and system comprising a VoiceXML browser for processing an interaction with a user. A music score (for example a MIDI file) describing background music for playing during the interaction, and a music synthesizer for generating background music from the music score and from acoustic parameters are included.
openaire   +1 more source

Interactive voice response systems: The doubled-edged sword of AI and the culture of hospitality in healthcare

International Journal of Hospitality Management, 2023
Ahmet Hacikara
semanticscholar   +1 more source

Some Appealing Applications of Interactive Voice Response

Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 2001
Interactive Voice Response (IVR) technology has come a long way since it was first used for voice mail and automatic call directing. The most common input method is still a key press on a telephone keypad. Auditory interfaces are being used in a variety of applications many people might not have considered, including psychological screening and ...
Rebecca W. Boren, William C. Moor
openaire   +1 more source

Adherence to Daily Interactive Voice Response Calls for a Chronic Pain Intervention

Journal of Technology in Behavioral Science, 2022
Brett Ankawi, J. Piette, E. Buta, Sara N. Edmond, R. MacLean, D. Higgins, K. LaChappelle, S. Krein, A. Heapy   +8 more
semanticscholar   +1 more source